Village Capital & Investment LLC (NMLS 3317) Paseo Verde Pkwy, Henderson

Atrocios customer service. Cant talk to anyone unless you are hold for hours. Call back service is a joke, i waited 8 hours for a call back that never came

I have used Village Capital for years now. Always a good experience. My facilitator Steve Knudson did a wonderful job. Very efficient and knowledgeable.

My experience was great, Stephen handled my refi very professional and updates on progress frequently I highly recommend V.C for buying or refinancing.

This is the second time I have worked with Village Capital and they are great! Then process went smoothly and was done quickly. I highly recommend them if you need a home loan or refinancing

This is a great place to work with trying to get a mortgage, or even if they are just doing a rate change. Not all places keep in touch with every step they do but this place does, I would recommend them to all friends, family, and others.

Marion Knudson my experience working with you was simple and seamless for the refinancing of my home loan. I will refer friends and family to you for refinancing.

I was referred by Anna Radford to see about refinancing for a better rate. I changed over from a FHA to Conventional Loan with a great interest rate. The team was vary helpful and patient with me in handling my account. I had the pleasure of working with Jessica Moriarty, Ishmar and Greg. Who were all great! Specially Jess who was always available to answer my questions! Thank you again for all your help!

20191219: Loan is complete but they are incompetent! Pay out was scheduled for 19 NOV, they didn’t send out payment until the 29th after the cut off so nothing happened until DEC which incurred additional interest charges, late fees, and overpayment on taxes and insurance which we now have to wait for the state to refund (2-3 weeks estimated). If you are looking for a company to refinance with, this is not the one you should use! I’m so hoping they sell our loan soon! 20191107: still nothing from a team leader or our “agent”! They’ve screwed us by telling us to not worry about the payment and now we are the ones with the repercussions on our credit report... 20191103 When contacted about refinancing our home the first agent was very helpful and ready to work... that was almost 45 days ago... we’ve already been late on a payment because we where told “don’t make a payment we will ensure this in completed before the end of the month and the loan will be paid off so the late payment will never show...” Needless to say, we are not happy with the company, but now that we’ve missed a payment that will show on our credit report we worry that if we don’t stick it out with them we won’t be able to refinance with anyone ... Boax doesn’t answer, the team leader doesn’t answer, no one calls back... no emails, nothing...

There were complications in the past with obtaining a VA Streamline loan through Village Capital & Investment, but this time; working with Marion Knudson, we combined our efforts and sailed through the streamline process with flying colors!! MAN!! What a gratifying and pleasant experience!!

Village Capital came through when I needed a payoff statement on my house last minute. Great customer service!