Credit Union 1 Paseo Verde Pkwy, Henderson

Hazel has been an absolute pleasure to work with. And we plan on doing more business in the future hopefully with her help.

I've been with credit union 1 Bank over 8 years and never had a problem of any sort.

Natalya Suson has helped me in the past at the Paseo Verde branch and was very kind/knowledgeable!

As of 1/1/2022 they closed all their Las Vegas location except for this one. Result… line out the door! Anytime you come in here the line is 30+ mins long. Teribble service. They are closed on the weekends, and their ATM machine does not accept cash or check deposits so no matter what you do you have to wait in the line.

I have been with Credit Union 1 for 7 years and I have to say, I have always had such great customer care with them. The staff goes above and beyond to make sure that all my banking needs are met quickly and thoroughly and with kindness and care for my well being and financial needs. If you are looking for the hometown feel and personal care with you finances, I highly recommend starting a relationship with this fantastic Credit Union! All of the branches are clean, friendly and attentive. If you need to do online banking, there is no better experience than with Credit Union1!

I’d have to say this is the worst credit union to have. I’ve applied for a loan a month ago. THEY NEVER FOLLOW UP. Call you back or anything. I was considering banking with them but, not being able to get anyone on the line. Just makes me not want to bank with them. Went to a branch to follow up. It’s no privacy to talk to a banker. So I’m giving them 2 stars.

Interesting to read identical/similar experiences- validating your own. As a “shared” branch- considered opening acct. With a 780 credit score- turned down although the VICTIM of fraud! Still w/that reporting financial institution 30+ yrs. & they are still wonderful to me. Then find out NONE of their ATMs in all of NV are working!! And no idea when they will!! Really?!? THANK YOU! Credit Union 1! for helping me dodge that bullet!!

Ashley Buhecker helped me a ton! Couldn’t have gotten what I needed done without her. Thanks for all your help.

Do not bank here unless you have the time to call customer service multiple times a month to fix access to your on line account i have spent up to an hour frequently getting access to MY account i. T. Needs an overhaul Their system is horrible!!

My rep Natalya was very responsive and helpful. I highly recommend her.