Veterans United Home Loans Veterans United Dr, Columbia

Veterans United made my Dreams come true! My family and I finally have a happy place. As a Veteran of the United States Army I have my own Base now. “The Craft Base”. Thank you Veterans United. God bless!

Received a fax from Carly on Thursday Feb. 20, at 3 pm EST, requesting immediate turnaround on a VOR for her client and our former tenant. Our office agreed to comply and in retrospect, should not have. We were far too busy and additionally ran into a few roadblocks trying to complete and have our property manager execute the document to fax back out in the timeframe requested given to complete it. We ended up finally completing the process the following Monday morning only to find ourselves the recipients of a 1-star review on Google for our "performance." What stings is that the clients signed the VOR the second week of January, making it perfectly clear that the requested rush was a classic 'poor planning on [their] part' situation that was supposed to constitute an emergency on our part. Unfortunately and in spite of trying, we failed to meet the expectations of all parties. Shame on us! So, I reached out to both Carly and and our former client asking them to help me understand why, when we had been set up to fail from the beginning, we were being punished further with the negative review I don't quite believe we deserve. I apologized for our shortcomings and that we set expectations we couldn't meet, but I have yet to hear back. I'm left to believe this is how Veterans United employees like Carly like to do business - hastily, unscrupulously and unapologetically to boot.

Highly recommend them. Used them to Buy my House and to Refinance when I was ready to do some remodeling. Told my sister and brother-in-law about them and they had just as good of experience as I did when they bought their house. Zach Roberts went above and beyond to help!!!

Five star company. Makes obtaining a VA loan much easier and less stressful. Mike Mange and his team are phenomenal. Mike and his team promptly return to your calls and quickly respond to your emails. The real estate agent they recommend, Keena Faber, was fabulous. Keena asked questions and researched the market to find us the perfect home. Give them a call and just as I am you also will be happy in your new home.

Kris Ball kept us in the loop the whole time. He was very quick in getting everything together such as our pre-approve letter and keeping us on track. He kept checking in on us and gave us advice and information when we needed it. Kris made this home experience great for us and I would highly recommend him!

This company makes promises it cannot keep. I do not understand why there are so many good reviews. It must be family and friends giving these reviews. We put in a loan application after the loan officer with the O'Fallon, Illinois office assured my wife and I that the loan would be closed in 60 days. We were assured this would happen. It did not. My wife and I were told a story to get us to apply. As other potential clients have stated on this site this company kept asking us for the same paperwork again and again after we had sent it to them. We were told that more and more paperwork was needed. There was constant confusion from the underwriter and loan officer regarding what was needed to close. Lack of communication and even failing to respond to my wife and I to get this loan done. I have done other home loans and have never seen so much information to be sent! You need to be very careful in considering to do business with them. They will not get the loan done quickly or efficiently. Watch out.

If you are a veteran...and you need a home loan...don't even waste your time looking elsewhere. Veterans United will take the kind of care of you that you'd never expect from a mortgage company. They are all about YOU and your needs. Trust me.

Veterans United made a dream come true! I came to them to see what I needed to do, so that in a couple years I get buy a home. A few months later in a tough buyers market, I was able to buy a home! Thank you Veterans United!

I would recommend VU to any of my veteran family and friends. This was an enjoyable buying process with a very helpful staff. They made it easy on my so I didn't get overwhelmed by the process. I hope the move goes just as smooth!

Overall this was a great home buying experience. The Team made it easy for us and worked with us during our busy life and work schedule.