Value Pawn & Jewelry W Hillsborough Ave, Tampa

Vee was amazing! She really helped us out! Top notch customer service!

The employees are Unprofessional and have a lack of knowledge about the company policys they set you up for failure with thier lack of information given they take cash and turn it into store credit and refuse to give it back to you stating that there is no way but after 40 minutes Of me being in the store I finally get to speak to a manager who taught their assistant manager on the spot who also didn't know how to work their own system or know thier policys finally give me cash after taking additional percentages of money basically I gave them $100 for an item that I forgot the day to pay and never received any texts or calls stating that the item will be lost. Then they sell the item refuse to give me my cash back and give me $50 back in store credit after I gave them $100 cash then took an additional 15 percent out to turn store credit into cash so now I only get 40$ after I gave them $100 cash and after 40 minutes of all employees telling me that there's no way to turn store credit into cash the manager who was there the entire time finally tells the assistant manager that they are indeed able to give cash back. So they tried to rob me of my money which they successfully did take 60 out of 100 and wasted my time because they tryed to make me leave the store without giving me my cash saying there's no way to give it to me cash only store credit only to give me the cash anyways....

This location is always clean communication is great ! No hassles here and I find whaf I'm looking for overall a great store

This is my very most famous pawn shop I don't go anywhere else customer service is a one they have everything I need come here don't go anywhere else you will never be disappointed

I do quite alot of business with them selling and buying. I have to admit these guys/girls are fantastic. Out of every pawn shop I've ever delt with including other value pawns the team they have there is just remarkable. Freindly and always trying to give you the best deal they can, thats buying and selling. I will continue to do business with them.

Ms. Lisa and ms. Chantal are the best and will reall give you the best offers. I prefer everybody to come here

Lisa and V were amazing and gave excellent customer service!

I like the people here but Cash America next door does pay more for gold. I brought in two 18K gold rings and was told here not one dollar over 150$ and that was "overpaying". I took them next door and was offered 180$ off the rip. I also pawned a laptop here for $50 and then later that day found paperwork where I had pawned it 3 months ago for $80 at another pawn shop a few miles away. I went to value pawn in Port Richey a lot when I lived there and loved it but I feel like this one in Tampa they low ball the worth of your items. I still like the workers, very nice and professional, but they are loosing money when they won't pay you decent for gold. I got $30 more next door...

Great staff. They help me out every time!

Everytime I come here vee is very respectful and professional she makes me feel at home like family !!