Valley View Home Loans Lincoln Way, Garden Grove

Michelle and Moani are awesome! They were accessible with prompt responses throughout the entire transaction. Super knowledgeable & friendly. Thanks !!!!

Laura and Jessica were fantastic to work with. Very friendly, professional, and fast on turnaround times.

It was a complicated process which took longer than anyone had guessed. Valley View was there for us to reassure and keep the process moving. Thank you for your attentiveness.

Amazing service and very fast. 2nd time I’ve refinanced with them. Highly recommend.

I was really excited to refinance and was lured into a$250.00 decrease in my payment but that didn’t happen ! Now Im very disappointed and it took 2 1/2 months to finalize my Loan that wasn’t worth the trouble ! Sure others had a great experience but my loan didn’t benefit me in any way shape or form or allowed valley loan to make a small Fortune from me being desperate having 5 children trying to save money ! I had to pay fees that I didn’t want to and I’m grateful but in the next this loan didn’t benefit me or my family so thumbs down on this one !!

My experience was smooth, efficient and enjoyable. Friendly staff as well as great customer service. I even had a few good laughs and pleasant conversations. I couldn’t ask for anything more. Thank you!!!

James and Sunny are superb I’ve worked with them twice already and will definitely continue to work with them in the future. I will definitely recommend them to family and friends.

Unfortunately I cannot give them zero stars, the worst service. Ian Arevalo, Anthony Arevalo and Guillermo Valdez don't know what they're doing. The process to buy a home is already stressful but with this people we never knew what to expect. They never gave us straight answers. They requested documentation that we provided immediately. We have an excellent credit and qualifications and we were getting a conventional loan, but for some reason that we still don't understand, they kept on asking for more and more. Not a problem, we provided them with all they needed. But the problem started being worse when we were supposed to close on a specific day and they never contacted us. We had to reach out to them several times to learn that they still needed more, when everything was already set. We were always wondering about what was going to happen next, nothing was clear and everything very sketchy. Don't trust them, what they do is that they shop around for loans and didn't even tell you any update, you have to be after them to be able to get any type of information. At the end, we had to move and get other lender who was able to work with us with already weeks behind. Argh!!! Save yourselfs some money, time and stress by working with someone else that is serious and professional.

Great Service, so easy and streamlined! Thank you for helping us get our first Home

This company sends out phishing letters pretending to be Guaranteed Rate, a highly successful, professional mortgage company. In the fine print at the bottom it says Valley View Homes Loans is not affiliated with Guaranteed Rate. I doubt many people even see that. I. would never give incredibly personal information, such as what's required for a mortgage to any company that tries to pretend they're something they're not. Shame on them.