PACIFIC BAY LENDING GROUP Lincoln Way, Garden Grove

I am very happy with the service I received from Pacific Bay and Chris Alan on my Refi. He was available through phone and emails and quickly responded. He handled my refinance professionally, courteously, and efficiently! We had a couple things that could have resulted in delays that he wrangled to keep things on track. Thank you Chris Alan and all at Pacific Bay Lending Group!

I've recently had the pleasure of working with Chris Alan at the San Clemente branch and I couldn't be more pleased! He's very competent and explained every little detail to me to be absolutely sure I understood everything. He's detail oriented with a good sense of humor! I would recommend his expertise to anyone!!

My husband and I have had the pleasure of using Pacific Bay Lending Group and have been working with Gustavo Cruz as well as Savanna and I am pleased to say that we have had a great experience with both of them and the company. I appreciate always being kept in the loop and always communicating with me. Their turnaround time was amazing and I am glad that I finally called Gus back and got moving with our home loan. Thank you to Gus and Savanna for a wonderful job well done and for the upmost attention with us. Mayelin and Ernesto

It was a long process, so many ups and downs, but in the end it all worked out.

I would totally reccomend Pacific Bay Lending Group. Chris Alan was very knowledgeable and super easy to work with. We greatly appreciate his attention to detail with regard to our refinance. For a 2nd time!! It's been a pleasure working with Chris Alan!!

Their follow up service is really unprofessional. They are not friendly neither.

Chris Alan at Pacific Bay Lending Group was FANTASTIC! The service he provided in securing a re-financing of my mortgage was OUTSTANDING! It was quick, smooth, efficient, and QUICK! I started the process on July 25th and my new loan was funded on August 15th...16 business days!!!! Chris took care of everything, he was extremely professional and knowledgeable. I recommend Pacific Bay Lending Group, and Chris Alan in particular!

Chris Alan with the San Clemente office was ABSOLUTLEY AMAZING to work with. He is very efficient, patient and easy to talk to, like a close friend. He explains things in a detailed and understandable way. Chris would answer his phone, text messages or emails with in a very short period of time (at anytime) even on a day he took off for a personal family day. Chris made it a very easy process and will DEFINITELY call on him again in the future and tell others about him. Thank you so very very much.

Chris Alan at Pacific Bay was awesome! This guy gave me 100% of his time and attention when I asked for it, day or night. This was my first refinance and I was not that comfortable in the beginning, but Chris made the experience fun and I learned a lot from him. I highly recommend Chris Alan!

Seriously, I have not had an easier time with a refi. I had a few hiccups with my tax and bank info but Steve called same day and helped resolve everything in a timely manner. Top level service, explained all fees clearly and I got an insane rate saving me a few hundred bucks each month. Can’t say enough good things about Steve Funk and the San Clemente branch.