VacationLand Federal Credit Union E Perkins Ave, Sandusky

Everything up to vacations has been great. I am currently on a cruise out of the country and I have my credit card locked out, even with weeks of a notice/itinerary. Please explain how this happens? What I am supposed to do when everything on a cruise takes a credit card considering it is linked to your room and this is the only way to purchase drinks. Yes I can get water, but I am on vacation. Second day now because there is zero way of contacting anyone over the weekend. Hopefully I can get a solution to this matter soon and at the very least have someone contact me. Thank you for taking care of this so fast. Very much appreciated.

Might be good for stuff besides loans, but they are the worst when it comes to loans. They're slow, aggravating, and have some of the stupidest policies ever. I'll never have anything to do with them again. Good luck on loans through them, you'd be better off anywhere else though. Would rate 0 stars if possible

It shows on their website that they are a shared branch. We went to cash 50 dollar paycheck and then said they are not a shared branch with our Credit Union???? My membership card show's the CO,OP shared branch logo right on it! We wont ever go there again

If you have a loan through this bank, you better make sure not to move away from this bank. They make it nearly impossible to pay the loan, change your address. Etc. Everytime I call everyone is just rude and offer no help.

Terrible place for loans they are very unforgiving. The moment you get behind even by a day or a week is the moment the lady in collections starts nagging you and your family. Stay away she is not a friendly person and she gives you the wrong amounts due. I literally asked for how much i owed and got the exact amount gathered up. When i went to pay it was a totally different amount and she sayed oops i added it up wrong. Thumbs down across the board

I have an account with them I’ve ordered a atm card for my account 6 times now. And today I called and spoke to the card holder department and the lady had the nerv to say if u haven’t received it by now why do u keep ordering them. That right there is why I’m gonna take my business else where that card department very unprofessional and I wouldn’t even give them a star if I had to. If your looking for banking don’t bank here.

This is the absolute best bank we have ever worked with. From commercial landing to personal lending to mortgage services. Unreal how accurate and capable these people are.

I've worked with the VLFCU team for many years now, and I would absolutely be a member if I lived or worked in their field of membership! 5-stars for sure.

Friendly and helpful staff. I have never had any problems with this bank.

Very good service free cashers checks