Utah Community Credit Union (UCCU) W 4800 N, Provo

There is a reason I have been with UCCU for 20+ years. They really look out for and care about customers as individuals and not just number. Great company.

Their service is always 5 stars. Even though I do everything through the phone with their agents they are super easy to use and have great follow up and communication!

My experience at UCCU was very positive. They were very helpful and patient with me as I struggled to pull up information they needed on my phone.

UCCU has been a pleasure to work with. They’ve been kind to help me through the mortgage loan process and I feel like they’ve done well to help me feel like a valued customer.

I’ve had UCCU for over 5 yrs and the service at this branch made me consider closing out my account. If you want to get treated well my advice is to go to the north orem branch.

I received great and excellent service in setting up checking and savings accounts. Everyone was personable in their telephone and email communications. The process was very quick and thorough. I would recommend this credit union to everyone that is eligible to obtain an account.

Very comfortable experience from start to finish. Online application made it so easy to upload documents and review status. Johanna never left me waiting or wondering what was going on. She filled me in at every step and helped speed up the process. Very pleased! Great rate and happy helpful staff all around.

The Salem Branch took advantage of my Senior mother by locking her into an automatic renewing CD. When I spoke to the branch manager she refused to remedy the situation. Worse Customer Service I've experienced at a financial institution.

Fast, easy, personable, and professional. I had never worked with them before, but right from the start they made everything so smooth and quick. Will definitely be moving more of my banking to them!

Everyone was very helpful and prompt. I don’t like the wait time on the phone and the call back option was inconvenient so I can’t give the system 5 stars but the humans are 5 stars.