Security Service Federal Credit Union E 200 S St, Orem

Katti helped me resolve an issue over the phone and she did an excellent job helping me. I have always had excellent service with all customer service reps at SSFCU. I am very happy with them.

Shout out to Ayisha!! So glad Ayisha answered my call because she quickly helped me out with what I needed, was very friendly and talkative to me while we were waiting. Very professional, yet personable too!10/10 great experience! <3

We've been customers of Security Service for over 20 years. Their customer service is the best I have ever seen at a bank. We followed Brian Minor when he moved from Springville to Orem. He and his staff are wonderful people. In the past year we have had two auto loans done through Hannah and Aisha. Both are wonderful to work with and made the experience as positive as possible.

i’ve been completely disappointed with the customer service with SSFCU today marks 3 months with an on going struggle with the bank, Jmarriott was the most helpful anyone had been through this process. i was ready to close my account and be done with this union but thanks to Jmarriott and “the back office ACH woman” may have been the most help i’ve experienced with said bank. outstanding individuals at the orem location on 175e 200s (overall however not the best.)

I had the most pleasurable afternoon with Ayisha Mitchell opening up several accounts. She was extremely efficient, friendly and helpful. GOOD JOB! Thanks

Ayisha helped my disabled roommate through the loan process. She went above and beyond, and he's other loans previously with a great experience.

These guys are easily the best people I've ever banked with. Credit cards have pretty decent rewards options, and they are very fair and straight forward with their loans. The best thing they have going for them though is customer service. It totally rocks. I had some complications from Venmo that lead to an overdraw on my account and a subsequent fee but they were more than happy to reverse that when they heard my situation and have been very easy to work with for as long as I've been baking with them (about 2 and a half years). Excellent is every regard.

They have always been helpful when I go in to pay or withdraw money. Today I had a different issue: creating an official transfer for my Roth IRA account. I called to set up the paperwork in advance so I wouldn't have to wait when I arrive at the branch. Although I was on hold for a while, once I connected, they set me up and got the paperwork done just fine. I do a lot of my banking online, so simple transfers or regular payments are done online (which is easy and the ideal way to do simple payments like that anyway). In this case, I needed to go in person, but it worked out very well, as they were helpful and the paperwork was complete and done in advance by their helpful staff.

Ayisha Mitchell has been absolutely wonderful through our process. She is friendly and helped us with all of our needs. Thank you so much

I walked in there expecting no results from past experiences. I asked for any way to get credit recently turning 18 and moving on my own in a new state. Ayshia sat down with me and we looked over my rent receipts and my work pay stubs and we applied for a few different things and finally got approved for some small balances. No where else put that much effort into helping me. I now can start building my credit with affordable payments. They're the best there and always so helpful go answer questions that I have. Its the only place I'll go now.