USC Credit Union Flower St, Los Angeles

Wow! Just got my 2nd auto loan through USC Credit Union. Absolutely amazing to work with and everything was really fast. Best rate available and great service. Fight On!

I had an excellent experience. I applied for a loan Saturday. On Monday morning I was contacted by a loan specialist who explained the process. I took pictures of all relevant documents with my phone and sent them over. By Monday evening the loan was finalized. On Tuesday I went to the Flower branch with the seller, and in 15 minutes everything was done.

I have had an account with the USC credit union for many years and in the past year have not had activity on my account. I have been using other credit union accounts and haven't paid attention to the USC accounts. Today I decided to login and discovered that I have been charged a monthly fee for the past several months due to not having activity on the account. It is my fault for not checking the account sooner, but when I know there is no activity, I don't bother checking. The response from the credit union is that the fee is listed in the disclosure. My response was to close my accounts. This is the type of garbage you expect from a for-profit bank, not from a credit union. I recommend that people take their business to a decent credit union, not USC.

I applied for an auto loan and it was handled with utmost professionalism by Eric Baja. He was extremely helpful and he fought hard to get me the best loan amount possible! I would highly recommend this Credit Union & assistance from Eric!

From start to finish very smooth transaction Jorge was very helpful all the way answering all my questions. Everything finalized within a few days. I'll definitely be coming back for more thank you USC Credit Union.

Amazing service! Joseph Cordova was extremely helpful , kind, and patient. He answered emails quickly, and when I called, he almost always picked up phone--or called me right back. This is service I haven't come to expect from most organizations. Working with him was truly a pleasure.

Expect a very long wait, and on top of that the staff is not vey welcoming. There's a husky white male who just sits there starring at the computer next to the security guard at the front desk, don't even bother asking him anything, he's rude and rolls his eyes with no hesitation. The tellers along with the rest of the loan associates have to work on greeting and customer service. Please USC Credit Union, I love banking with you, but things like these leave a sour taste. It's a shame.

Very great experience with my loan process. Excellent customer service and attentiveness. No doubt i will be a long-term USC Credit Union Member.

This CU is the best ever in LA. They have very good rate and the service is very fast and excellent. Eric (the loan officer) and Ken (from Flower Branch) are friendly and accommodating. I would strongly recommend this CU to everyone.

I just applied an auto loan from USC CU and the process is very easy and fast. Radine Cortez and Briseida Bobadilla are very responsive and helpful. I would highly recommend them and would definitely choose them next time.