Honda of Downtown Los Angeles W Martin Luther King Jr Blvd, Los Angeles

Went in last minute without an appointment and they helped me right away.. Service was great and efficient.. My service specialist Zachery was so professional, friendly and very helpful. Im coming back soon.

The The Honda team in downtown is amazing. Selena was awesome. She answered my questions and informed me on each detail of the car. She made it my best experience purchasings a car. If you get a chance go down there and asked for her it'll be a blessing.

Hello, I traded my 2017 Honda Civic in last week for a 2020 Honda Accord Sport, i absolutely love it. Thanks to Andres Meja he is always the best help, explains everything to a T. This is the 2nd time he has worked with me to make my visit a success. Also his helper Eric Webb explained everything I needed to know about my car, very good customer service. I would definitely go back & recommend this dealership if your looking for a great experience. Thanks Again Honda of Downtown Los Angeles.

I was a first time buyer and yesterday March 28, Honda of Downtown made my dream come true. All my family is very brand loyal to Honda so I always wanted my dream car to be a Honda. My experience was amazing, I was nervous and excited all kinds of emotions but they have such an amazing positive attitude that they make you feel at home. Thank you to the amazing Honda team and a special thanks to Carlos Guerrero and Ignacio Jimenez for making our experience excellent. You guys are ethical and professionals that really know how to satisfy the customers. Thank you.

So I just left Honda of Downtown Los Angeles after I had a test drive appointment scheduled and it was by far the worst experience I have ever had in a dealership. I walk in and first of all they don't have a sales person ready for me when I arrive. When I finally get introduced to someone the gentleman asked me what I was in for and the moment I mentioned a test drive he dismissed me and went to look for someone else. I then get handed to a second gentleman who informs me that there are no models of the vehicle I am there to test drive under their immediate building which we are in. When setting up my appointment over the phone I made it clear what vehicle I specifically wanted to go in and test drive and the operator over the phone told me it was available and that I could absolutely come in and test drive it. I drove over an hr in traffic to get to the dealership to be told that they don't have any vehicles of the model I am looking for available for me to test drive but that we could talk numbers. That made feel like my business did not matter one bit under that building and that all that the sales associate wanted to to was just sell me a car and be done with me. I left feeling angry, frustrated, but most of all disappointed. After I left I called the dealership trying to speak to Lindsay who is the manager that I was made the appointment with and instead of getting Lindsay I got transferred to three different representatives only to be told in the end that Lindsay had gone home for the day. I have been to three other Honda dealerships throughout the search for my new vehicle, Galpin Honda, Ocean Honda, and Honda of Santa Monica and I will say that everyone there has been absolutely amazing and gone above and beyond to assist me. Honda of Downtown Los Angeles is not a true representation of what the Honda car buying experience should be from what I've been shown by the other dealerships.

I came here with my husband over the weekend to look for a 2020 honda civic sport. As we came in we were acknowledge right away and ask how they can help us. We said we wanted to buy a new car. We immediately were introduced to Ivan Ortiz. He was very nice, very experienced and he was extremely helpful with all our questions. When we were ready to purchase the vehicle we were introduced to Steve Aguayo. My husband talked to him about pricing and Steve was very informative and very helpful. He was not trying to push us to buy something we were not comfortable with. We liked his honesty and he made the deal happen and we got the car we wanted! And then we met with Christopher Diaz in financing. He was sooooo nice and funny. He went out of his way to also make us feel very comfortable. I have shopped at Honda dealerships before and I promise you that you will get the best treatment here! Thanks to everyone that made our experience feel so easy, smooth and exciting.

Thomas Aparicio was knowledgeable and exceptionally helpful. He gave my husband and me information that helped us narrow down our choices, and then helped us to purchase the car we selected. The entire staff was very professional. We would not hesitate to recommend Honda of Downtown Los Angeles.

Luis is a great advisor. Always willing to work with me about repair costs.

The service agent ( Angela Chacon) showed great customer service. Very kind, and very professional.

BEST CAR BUYING EXPERIENCE EVER!!! Got my Odyssey here yesterday for a great price. However, it's the sale staff who really impressed me. Make sure you ask for JESUS ANTONIO. He is by far the best person I've ever met. He took great care of us, very tentative to everything, got us drinks and snacks while we waited, even played with my kids while I was busy talking number. He's truly a great guy! You will be glad you ask for him. And Dan, the sale manager, is an awesome guy. I actually had fun talking numbers with him (hard to believe right? i know). I can tell he was genuinely trying to help, and I really appreciate that. Same thing goes for Alex, the general manager. Overall, great car buying experience! (never happened before!). I would give them 10 stars if I could. Thanks guys!