Unitus Community Credit Union Se 82nd Ave, Portland

Always an awesome experience. I've been a member for over 26 years. I'll never use a traditional bank. They don't play games with you and your money. Which is my experience in the past. Thanks for getting me through my life and career.

Racial profiling and extra eyes on people of color does not look good Unitus. Your policies were blatantly race-fueled as I witnessed today while there. You told a man of color to remove his sunglasses and then proceeded watch him the entire time while he worked with the teller (on a simple normal task). Didn't stop me from wearing my hood in the location, but I'm white so it's okay with you, right? I think this is an opportunity to re-evaluate your policies and training procedures. Especially for the woman running the tellers area.

Yes, it's Covid-19 season, but really...only one drive up window for all of PDX to deposit one check...waiting in line for one hour as the cars wrap around the block? You can do better, can't you? Yeah, I know...mobile app, but this is not my account, it's for my son who is living outside the USA.

Heidi was very helpful and a joy to talk to. She helped my new wife and I link out accounts up and had a lot of good wisdom to share!

I love that it's a branch share with Maps credit union out of Salem and I can deposit my check from work and have it show up instantaneous plus .

(2 Stars) Great employees, really bad IT support... almost non-existent. I'm trying to recover my password which requires my account number. I dont have my account number on me because I switched to the green e-billing statements (which require login to view). I called into the branch to recover my password or SOMETHING to help me. After answering 5 security questions correctly, they said I must come into one of the branches in order to get my account number... security questions are bogus/useless if you always have to have your account number. My information was fully verified but they still wouldn't help me recover it. Even the online form requires your account number... worst website ever... Revision They called me the next day and cleared this up! I appreciate the call!

I’m always able to get friendly service at this branch, as well as get everything I need quickly and accurately. Working with Elliot today was an especially pleasant experience, he is very friendly and fun!

Absolutely the worst service I have ever received. There's always a line a mile long and only 1-2 tellers working. If you need to speak to a Banker you better make your presence known, because they will blatantly ignore you until you do. This place and it's employees is nothing short of a bad joke.

I aired out my list of problems as to why I wasn't going to be using Unitus anymore and now it's been deleted. Wow, Unitus. Just wow. For a credit union that claims to: "takes member service very serious." and "for letting us know" about my grievances , they seem to be working very hard to keep a positive rating on google up. Good thing Yelp doesn't allow you to pay to get rid of ratings, huh Unitus?

AWESOME! My credit is up 54 points thanks to Jacque B at Unitus CC. I've been making good progress for a while now but Jacque gave me a few tips and have been helping me get it even higher so I can achieve my financial goals. Just checked it again and it's up 54 points. What I've learned is that it's not about the bank or credit union, it's about the great people who work there and if they actually care about you that makes the difference. At Unitus, they do care, they have great products/services, and they can deliver the results you're looking for. Thanks again Jacque, YOU ROCK! :)