United Texas Credit Union Polaris Dr, Fort Worth

Hi Stephanie - We sincerely thank you for your five-star review of the service you received from Shelby at our Golden Triangle Branch. We appreciate your recommendation and your choice to do business with United Texas Credit Union! -Karla :)

Thanks for your review Keith! We are glad to know that we were able to provide you with a great experience. First Class American Credit Union strives to give our members the best financial products and services. Our staff is happy to help you and we hope that you'll continue to use us for your financial needs in the future.

Hi Janessea - Thanks so much for your five-star review of the service you recently received from our Polaris Branch with Richard. We appreciate your feedback and your choice to be a United Texas Credit Union member. We appreciate you! -Karla :)

Thanks for your review Robert! We are happy to hear that we have been able to save you on your Auto Loan Financing and provide you with a First Class experience. First Class American Credit Union strives to give our members the best financial products and services. Our staff is happy to help you and we hope that you'll continue to use us for your financial needs in the future.

Thanks for your review Michelle! We are glad to know that Rona provided you with a First Class Experience in helping you with getting your auto and personal Loan. First Class American Credit Union strives to give our members the best financial products and services. Our staff is happy to help you and we hope that you'll continue to use us for your financial needs in the future.

Thanks for your review Matthew! We are happy to hear that we were able to provide you with good and fast service. First Class American Credit Union strives to give our members the best financial products and services. Our staff is happy to help you and we hope that you'll continue to use us for your financial needs in the future.

Thanks for your review! We are happy to hear that we have been able to help you build your credit and provide you with a First Class experience. First Class American Credit Union strives to give our members the best financial products and services. Our staff is happy to help you and we hope that you'll continue to use us for your financial needs in the future.

Thanks for your review Thysen! Thank you for being a loyal member for thirty-eight years. We are happy to hear that we were able to address your situation immediately. First Class American Credit Union strives to give our members the best financial products and services. Our staff is happy to help you and we hope that you'll continue to use us for your financial needs in the future.

Hi Zoey - I am sorry for your bad experience. While we do block your debit card from international websites, or in high fraud states (California, Florida, etc.) we open it up for you upon request. We do this to reduce fraud on your account. If you are traveling out of the country we open it to international transactions during the time-frame you provide us. We do charge to replace cards for those members who continually lose/misplace their cards. We do not charge in the case of your card being compromised to any data breach. Our checking accounts do have a $6.00 monthly fee. This is the fee for the added benefits on the account such as identity theft protection, credit score monitoring, cell phone protection, savings at hotels, airfare, major retailers, eye exam benefits, to name a few.

Hi Charlene - We would like to apologize for what you felt like was poor service. We do accept passports for identification. If the address on the passport is different than your current address of record we must have other identification with the same address of record, or a utility bill with your name and address to verify identification. Our records indicate your name change took one day to complete including ordering new debit cards in your new name. We do place holds on checks, I am sorry you were unable to receive immediate credit, however unless you have corresponding funds already in your account we do place a hold for the amount of the check.