United Bank Backlick Rd, Springfield

Mr. Williams the so called Mgr. of the bank forgot to send me a check card. I went to a branch near my home location to inquire about the two months I had been waiting. They were diligent in the process of finding out what happened. They phoned Mr. Williams along with other employees of the bank. Within a week I received my card. After Cashing my check every week at the Backlick branch for about 8 months after this fact, today I saw Mr Williams for the first time at the drive through window. I asked to cash my check and after a minute or two proceeds to tell me something went wrong with the payroll of my company and they had to individually approve each employees paychecks. They needed separate authorization by my company for each employee to cash thee check. Long story short he said I could not cash my check and would have to talk to my company on Monday. I called my boss, he said this guy is crazy. I went to a Fairfax branch and it was cashed immediately with no questions asked

Fantastic customer service , I bank with them personal and buisness and every time I go there , don’t matter what time of the day , everyone in a good mood and greets all customers with respect . I drive an extra 20 mins just to go there and get my deposit and withdrawals done . Very great staff

Don't waste your time. I've been trying to open an account here for weeks and just keep getting the run around. Nobody here seems to have a clue what they are doing. Not even the bank branch managers. Do your self a favor and go elsewhere. This is by far the worst bank that I have ever stepped foot in.

It's been over a week since i opened our small business account and they still have not set up electronic banking. You can't be in a hurry with these folks.

I do not recommend this bank nape can sulucionar the bacario problem to one never