Sheehy Subaru of Springfield Backlick Rd, Springfield

Worried about need for oil change without contact. Took the car in to check and it was taken care of immediately while I waited outside. Advisor Cee was very efficient.

Awesome customer service from every department - from sales to financing! They were not overbearing and allowed me to review vehicles and complete my car purchasing process with ease! Thank you Jay, Mohamed, and Adam, as well as the rest of the team!

Had a wonderful buying experience from this dealership. They worked with us to help us get the car we wanted exactly how we wanted it. They helped us get to our ideal price buy applying deals and discounts. ADAM the sales associate who helped us had great customer service, was personable, honest, and really had our best interest in mind. Would recommend this dealer and sales rep!

If you are shopping for a subaru, this is the right place to do it. Chris who is the manager will get things rolling for you. Although I didn't end up buying, my experience was very good compared to many other dealerships. 5 stars!

Incredibly pleased with Sheehy Subaru employee Antonio, he has helped me dramatically with my new Subaru and I personally would always choose him every time. Antonio took the time out to essentially teach me how to drive my car in a better technique then what I knew. He took time to inform me on stuff on my STI that I thought I already knew, he's very knowledgeable and knows how to keep customers smiling!

Me and my dad have been looking to buy a brand new BRZ for about 2 months talking to dealerships for days and days but no progress. When i found Sheehy on google i gave them a call and got an amazing service from Andrew. Im only 18 so i had no idea what to expect when buying a car but Andrew was very helpful and made sure i understood everything. Called him Thursday night and went to pick up the car on Saturday morning with no delays or issues.

Update: I called a second time and this time, was told that they will check my tires for free. Revised my 1 star review to 3. I purchased a 2018 Subaru Forester from this dealership 6 months ago. A week ago, had my front tire replaced by them after it had a nail puncture ($200). Today, my tire pressure warning light came on, I called to make an appointment to get it rechecked. The man on the phone said it was gonna cost $115, to get it looked at. I am thinking "My car is under warranty and I paid for an extended 7 year service package, yet this dealership doesn't care enough to recheck my tire. Especially, after they had my tire replaced only a week ago". It's not right or ethical in my book!!!

Can't say enough good things about these guys. Happily, they are also my local dealer. I had a unique situation where I had to work on a deal overseas right before I came home from Europe and Andrew Yeboah hit it out of the park for me. From arrival to delivery, perfect customer service. I showed up with a check in hand with a low rate, and their finance department was able to secure me an even lower rate. Delivery was perfect, they explained my new WRX perfectly, skipped no details and completed all of that with a great attitude. I'll be servicing my vehicle here and will be suggesting Andrew to anyone I know who is looking. When the time comes to get another vehicle, I'll be sticking with Sheehy Subaru.

I'm currently in the market for a 2020 STI, and they have one that I was interested in, filled out the credit app' online and spoke with the sale rep. over the phone, said he will get back to me with the numbers. Three days later and still waiting...No phone call/text. So I decided to apply through Subaru directly and got approved. I just find this very unprofessional; Will look for the STI elsewhere.

Chris LaPorte made buying a car much simpler than I ever imagined. I would say 90%of the process was handled via text, email, and phone conversations! The car came in during the expected delivery time frame and was ready for me when I pulled up in the parking lot. There were no surprises during the processing of paperwork. Thank you for helping me with this major decision.