United Acceptance, Inc. Lake Park Dr, Smyrna

Been a customer with them for almost 3 years and finally about to be done with them and that time all they've done is help build my credit and in times where I couldn't pay I was able to build up two months worth of payments without it affecting my credit

Upper management is to blame for all the bad and rude employees. Learned that real quick. If your using this company I guarantee it wasn’t your choice. That’s the only way anyone will use them. If you ask me they are borderline con artist.

my van is paid off and they lost the title that is in there name and they say it isnt there responsibility to get a duplicate tittle even though its in there name so right now i cant drive my van cause i cant get it registered with out a title the state of pa will not take a lien release but when i told joan in title dep she said there is nothing they can do!!!!! um they need to pay to get a title which is 22 bucks and send me the title but she says no she isnt doing it!!!! there is a title to my paid off van that is lost with there name on it and they wont help!!!! thats is fine because the i will have a rep from the state look into this and i have a attorney working on this now!!!!!! DISGUSTING PLACE DONT EVER DEAL WITH THEM!!!!!

Called to pay off my car loan. I was asked why was I 3 days late. I wanted to tell her "Why do you care, Im paying off the car". Hope I never have to do business with them again.

HORRIBLE customer service. This company is a complete joke. Not to mention they charge $7 just to make a payment. Then they like to wait a cpl days to post your payment and then say you are late and try and charge you a $15 LATE FEE for making your payment on time !!!!!!!

very terrible customer service there. They have lost numerous payments of mines and then charge there $10 late fee for mistakes that they have made. If you cant try to stay away from this company then i would highly suggest you do so.

Worst company ever they sold my account without my knowledge though never missed my payments then destroyed my credit beware ....

My car was repossessed and in less than 48 hours my vehicle was sent to a auction lot, I paid my balance in full the same day but I have to wait until over the weekend to get my car because this finance company picked muy car up early now I will have to pay transport and storage fees, the kicker is I have my own personal tracker on the car and it was still on the quick recovery lot as they were telling me it wasn't!, learned my lesson snout this company

I wish there were negative stars. Tried calling this company several times and no answer. They are taking advantage of my elderly parents changed their interest to 97%%%%% - only $10 a month is going towards the payment of the loan.......

The customer service is rude and unprofessional as well as unfriendly. I called to ask Information about what to do to sell my car and they didn’t give me nothing about it just basically gave me short answer and told me to have a great day. I wish I was never directed to you guys. Horrible horrible people.