Union Yes Federal Credit Union W Chapman Ave, Orange

Great credit union for its members. Very nice location with plenty of parking

I have bank there over 30 years and never had a problem. I'm always in and out within 5 minutes. No matter which teller I get, they all have gave me excellent and fast service. I cant think of and Bank or CU that compare with there excellent service. Everyone is polite and greet you when you walk in. I would recommend this CU to anyone.

These women hate there job. Unpleasant,unfriendly,impatient,Rude, just terrible customer service. I called on a Saturday at 12:45pm and they put me on hold, then they hung up on me.I called back at 12:50pm and the automated service stated that there closed when online it says they close at 1pm. DO NOT DO BUSINESS HERE. JUST TRASH!!!!

Horrible. Worst financial institution i have ever been with. Constantly withholding my funds. No after hours service!!! They currently have blocked my account from use at ALL ATM machines and my check deposited yesterday. Have no gas to get to work and am unable to buy food for my wife and 3 children because my card wont work anywhere not even to check my balance. Due to it being after hours there is no one to speak to so i can resolve this and they dont open till 9:30 but i have to be at work by 5. Hope i dont lose my job over not being able to get to work because i cant buy gas. If you come across an incident that causes you to overdraft your account they block your funds to show 0.00 dollars the next week then conveniently 2 days later you have all your money available again, this has happened several times weather or not i have overdrafted my account it consistently happens over the weekend then monday morning when they open your account balance shows hundreds. As for customer service, also horrible unless speaking to a manager. They have hung up on me more times than i can count and have rude attitude. They charge 3 dollors on top of what what ever you have been charged an an atm that is not theirs, and they only have 2 that i have found. 1 in L.A. and the other at 582 union hall

Apparently my vacation pay was lost in the mail. I have friends at work that this has happened to also. I don't know why my union has started doing business with this bank . I had to drive all the way to Orange to get my money. They made me sit and wait for the managers approval for about a half hour before I got my money. They act like they're doing me a favor for giving it to me. I'd give them less then one star if I could.

I’ve been with this bank since my high school days and never have had any issue or delay. Always very friendly and helpful

I had and my vacation pay check and I was told that I could go into the bank and just sign a paper and cash it. So I drove all the way there from Highland California sign paperwork unbeknownst to me that I opened an account. I didn't know I open an account until it was time for me to receive my vacation pay check again and I was told that the bank with held it because of Child Support. Out of 30 years in the Union and getting my vacation pay check 2 times a year I had to start messing with this Bank and now all the sudden I don't get s*** this thing sucks. Now I gotta drive all the way back to the city of Orange too close too stupid account that I never knew I opened.

I love working with unions but the ladies that work there have atrocious customer service. Honestly they are very unpleasant and so rude. Im not someone to take my time to write a bad review unless they truly deserve it and honestly this union is suffering because of these ladies. PLEASE HIRE NEW STAFF!

Worst customer service I ever had. Me and a few friends closed accounts due to horrible staff working phones. Attitudes are horrible and also have no idea how to resolve basic problems.

My family and I have been with this bank for 20+ years excellent service , tellers have great customer service and they helped me recover my money quick when I had fraudulent activity on my card. Totally trustworthy bank