Union Bank Stockdale Hwy, Bakersfield

I have been with Union Bank since 1979 and always received excellent service. Today I thought I had a problem and spoke to Rebecca. She was very kind and explained exactly what was going on and solved the issue for me. I highly recommend Union Bank for all of your banking needs.

I closed my account with union bank … that young short girl is rude I don’t give my service to anyone who don’t know how to treat people all because I had a simple question I’m young never had anyone to guide me how to save money so I’m new to everything so if someone has a question you shouldn’t answer like they asked a dumb question that’s what customer service is for I work 3 jobs single parent of one … I be so tired I forget to eat at times and yet I when people ask me questions at work I don’t give them attitudes I will answer because MAYBE THEY REALLY DONT KNOW I’m giving you my money answer your customers questions i already had a bad/sad day and she put the icing on the cake and made me cry because I’m so sick of people who suppose to hold good customer service don’t she made me feel so uncomfortable but thanks to the lady who helped me close it she said sorry on her behalf it’s ok I wish you many many blessings

if I could put zero I would this branch has me livid, they always cash my checks on Thursdays and today right before Christmas they want to hold up they're rules I will be calling corporate first thing in the morning its going to show that I always go in on Thursday to take care of my check they're management definitely needs customer service training they're more interested in having a school yard environment than a professional place of business with consistency when it comes to good service

Iv been banking with Union Bank for over 20 year. There staff is always friendly and some even remember you by name.I must also say I love the reserve account they offer to there clients. I did check other banks and not even Chase offers a reserve account. I can esaaly transfer money from my reserve into my checking if I need it over my app account very easy and I can pay it back just as easy.

I HATE this place! and I am glad I am not a customer of theirs! I went in to make a deposit yesterday, so I found it easy to make a withdraw out of my Emerald card which I use with my direct deposit for work. I asked the teller what they would charge she said only what your card will charge. POS charged me $35!!!! To withdraw $300!!!!!!!!!!!!!! I am really unsatisfied!!! They never told me there was a $35 charge in that case I wouldnt asked for it!!!! Ughhhhh I hate this bank!

It used to be much professional place. The teller kept me waiting without any showing sign of sarrow.mamager must keep monitoring much better how the saff behaving.after 15years doing business with union bank it was the worst experience ever had.

Went to cash a check and the lady was rude and charged us to cash it. Dont use this bank if you don't have to!!!!

Best bank in town.. Fast service all the ladies are awesome..

Made a simple deposit into daughter's account simple& smooth!