Umpqua Bank S 6th St, Klamath Falls

Hi Donald, thank you for taking the time to leave a review. It’s great to hear about your experience with our friendly and helpful staff at one of our Umpqua Bank store locations. Thanks for sharing this feedback. We appreciate your business and look forward to continuing to service your banking needs.

Hi Harry, we’re very sorry to hear about the experience you had at this store. We take this account of your experience seriously and have forwarded it to the appropriate individuals to review. We appreciate you bringing this to our attention. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.umpquabank.com/contact-us

Julian, thank you for taking the time to leave a review. We appreciate your business and look forward to continuing to service your banking needs.

Hi Mitchell, we’re very sorry to hear about the poor experience you had. Ideally, we would like all your interactions with us to be a positive one, and back up our reputation as having excellent customer service. I only hope that the unpleasant encounter you had does not reflect on us as whole, as we strive to resolve any errors with urgency and handle every issue as if it were our own. I am truly sorry if you didn’t get the chance to experience that for yourself. If you would like to elaborate on your concerns so we can research the situation for you, please feel free to give us a call at 866-486-7782, stop inside your local Umpqua store, or send us a secure message via online banking.