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UMassFive College Federal Credit Union King St, Northampton

3.8
(9)Loan Agency
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225 King St, Northampton, MA 01060, United States

+1 413-256-5500

https://www.umassfive.coop/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–4:30PM
  • Tuesday9AM–4:30PM
  • Wednesday9AM–4:30PM
  • Thursday9AM–4:30PM
  • Friday9AM–4:30PM
OPEN
    UMassFive College Federal Credit Union 01
    UMassFive College Federal Credit Union 01
    UMassFive College Federal Credit Union 02
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    UMassFive College Federal Credit Union 04
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    Personal Loans Near Me In Northampton of Massachusetts(MA)

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    $1000
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    Reviews

    3.8/5.09 Reviews

    J

    Joseph Tarantino
    1

    Worst bank I have dealt with! Obnoxious, incompetent employees, terrible customer service and always unnecessarily inconvenient. Always. I paid off my MassSave heat loan with an incompetent video teller with which I was forced to deal because the people at the bank insisted that they couldn't handle it in person. Didn't get the receipt I asked for and customer service on the phone refused to help me confirm the balance was paid. Just the final interaction in a long string of absolitely terrible service. I'M GLAD TO BE DONE WITH THEM!

    Response from the owner

    Hi Joseph, We’re sorry you had an unpleasant experience with your HEAT loan. At UMassFive, we are always striving to do better, and we take your feedback seriously. Your remarks have been passed along to management.

    R

    Robert “Robert” A
    5

    This is an excellent credit union! Definitely worth your time and I enjoyed working with Tricia who was really enjoyable to work with on a solar loan.

    Response from the owner

    Hi Robert, thank you for taking the time to write a positive review!

    C

    Connolly K
    5

    A friend uses the video tellers here and they speak highly of the service. Everytime I go with, the servcie is prompt and professional. The use of technology to help folks bank remotely is a really great concept. The bank is on Route 5, also known as King Street, in Northampton across the street from Stop and Shop, in front of Walgreens and next to the Speedway station and the Potpourri Plaza. Ample parking, handicap location, and cool architecture.

    J

    J M
    5

    Never had a bad experience here , in fact I go out of my way to tell people how great my bank is and how much I really love it . I deal with this branch for all of my needs and have never been disappointed with service or anything else for that matter . After reading a few of the negative reviews I think they were made in spite because they seem very out of character for the place I’ve been dealing with for 7 years now . Keep up the good work everyone!

    Response from the owner

    Thank you so much for your great review! We are lucky to have you as part of our membership!

    L

    Lauren Doty
    1

    The service at this bank is terrible. Even if you are the only customer there they will make you wait to be helped, even if there are two tellers available. They are also very rude about looking up your account, whether you have your member number or would like to find it via your last name. They are especially rude to my husband every time he comes in to use their services even though we have a joint account. Horrible service, all around. The last time I was there was to sign for a credit card, which I still have not received after two weeks worth of business days, and to even sign for it I was made to wait over an hour while all of the bank workers ignored me. They were complaining, after making me wait for so long that now it was after close, which it would not have been had they helped me when I first arrived, well before closing time. The tellers are rude and appear somewhat lazy and I do not appreciate being made to wait so long for something so simple. This on top of the fact that they give me a hard time about finding my account every single time I go there. This could be a nice bank with useful services if only they had better customer service skills. I am very unhappy with the service both I and my husband have reicieved. And I would appreciate not being called about this review by the bank, as it is unnecessary.

    J

    Jacquelynne Boivin
    5

    Everyone at UMassFive is incredibly friendly, knowledgeable, and you always leave knowing they have your best interest at heart. I am proud of bank at UMassFive because I am certain that this is banking with compassion and local prioritization. They truly care about the well-being of the Pioneer Valley!

    D

    Darcy Weller
    4

    Noho location has had some long wait times, maybe I was just unlucky! Silly parking lot. Friendly knowledgeable staff. Love the Hadley location. Better parking lot, bigger inside, friendly.

    J

    Joleen B
    5

    Always very friendly staff. Super helpful and pleasant. Love this place!

    J

    Jim Cleary
    5

    Easy to find, easy to use

    Personal loan Providers Nearby in Northampton

    FAQs

    • 1. How to Connect with UMassFive College Federal Credit Union?

      You can call them at +1 413-256-5500 or enter their official site and fill out the online form.
    • 3. How to Get a Loan from UMassFive College Federal Credit Union?

      To get loans from UMassFive College Federal Credit Union, you can fill out the online form on their website or pay a visit to their office. You may need to go there with your car when getting a title loan. Enter our website to get further info about title loans.
    • 5. How Should I Do When I Could Not Repay My Loan?

      Missing payments on a loan can even lead to seizure of assets or wages. Connect with your lender if you can not make a loan repayment.
    • 2. What Is The Office Address of UMassFive College Federal Credit Union?

      Their office is located at 225 King St, Northampton, MA 01060, United States. View maps and get your direction to UMassFive College Federal Credit Union.
    • 4. Is UMassFive College Federal Credit Union an Agency or a Lender?

      UMassFive College Federal Credit Union is a Credit union offering you various types of loan options. Check out this page to get low interest rate personal loans for financial emergency.
    • 6. Does UMassFive College Federal Credit Union Offer Loans for People Who Have Poor Credit Score?

      Yes. You can still get loans with UMassFive College Federal Credit Union if your credit score is not good. It is also available to get online installment loans regardless of your credit scores via our platform. You can also find some useful info about a personal installment loan via our website!