UFCU University Blvd, Round Rock

Hi TaQoyia! Thank you for your review. We are excited to hear about your experience with our employees at our Teravista branch. They are lovely representations of the kind and caring service we aspire to portray daily. We will share your feedback with the team and hope to see you again shortly. Please take care and know we truly value your membership!

Grace, thank you so much for the review. We are delighted to hear you are enjoying the service provided by our Teravista team. We hope to deliver dynamic and caring service while interacting with our members, and it is truly an honor that you feel a part of the UFCU family. We will share the great news with our Teravista management team. Again, we sincerely appreciate your membership, and we look forward to seeing you again soon!

Hi Jon, that’s wonderful to hear! At UFCU, we take pride in taking care of our members' needs through service. In addition, we are not surprised to hear about your interaction with Brianna, and we are proud to have her on our team. She personifies many of the UFCU principles, such as integrity, willingness to serve, and professionalism. Thank you so much for leaving us a review, and we will share it with our Teravista management team. We look forward to serving you again soon!

Hello God-fearing Woman. We appreciate your review and are saddened to hear of your experience. At UFCU, we sincerely believe in the quality of our products and services, and the intention is to benefit our membership. Our loan additions are optional and serve as an extra layer of protection. As with insurance, some provisions may or may not apply. However, please know we always provide disclosures for any potential exclusions in your loan paperwork. We understand the situation is frustrating, especially when it has a financial impact, and we are sorry for how this left you feeling. If you provide your full name, phone number, and email address to [email protected], we would be happy to have someone look further into this issue. We hope you allow us the opportunity. Until then, we thank you for your membership, and please have a great day.

Christopher, we are sorry that you are disappointed but, appreciate your feedback. UFCU is committed to providing you with products and services that meet your needs. We would like the opportunity to hear more about your experience to better improve our services. Please provide us with your contact information at [email protected] and a member of our leadership team will reach out to you directly.

Hey Demond, thank you for taking the time out of your day to leave us such a positive review. We are so pleased to hear that Nick and Juliana were able to assist you and exceed your expectations. Let us know if there is anything else that we can do for you. Thank you for your membership.

Hello Susan. Thank you for taking the time out of your day to review us; it truly means a lot. We sincerely appreciate the positive feedback, and we are so pleased to hear you enjoyed the awesome service provided by our Teravista team. If there are any additional details you would like to share, please feel free to email us at [email protected]. Again, we appreciate your membership and look forward to serving you next time.

Thank you, Stephanie, for taking the time to leave us a review! We are happy to know Robin took great care of you through the auto loan process. We appreciate the feedback and have shared your kudos with Robin and her team.

We love having you as part of the UFCU family, Desiree! We appreciate your thoughtful words and will be sharing them with our Teravista team. We look forward to serving you for years to come.

Hello Gerald. We are sorry to hear you have not had a positive experience when dealing with your loan. If you would like please provide your contact information and details regarding your experience to [email protected]. With this we can speak with you personally about your concerns and help to improve the service you receive.