U.S. Eagle Federal Credit Union W Cordova Rd, Santa Fe

Being a Proud Member for nearly 2 years, I absolutely appreciate and highly recommend how US Eagle Credit Union ultimately goes above and beyond to prove they have your best interest not only as a member but as part of their family. All the employees at the Santa Fe Branch including the branch manager, Eric Padilla, deserve a round of applause for how welcoming, dedicated, prompt, precise, and professional they make you feel once you arrive to the satisfaction you feel when making your departure. I conduct business at three other financial institutions around town and none of them compare to US Eagle. I’m even considering moving all my accounts here cause I love to do business here especially in this branch. This Credit Union actually appreciates your business without all the crazy penalties and hidden fees. I hope they continue to grow and be as awesome as I feel as a member.

I am a new customer to US Eagle and decided to switch because I had heard about and got to see the great service provided by both Eric & Mariah to a good friend of mine. I have been very pleased with the switch and convenience of everything. My husband and I were wanting a small bank where you can build a personal relationship with the people who work there and I think we've found it! We are excited to become long time customers of US Eagle. Thank you Eric & Mariah for helping to make this transition quick, easy and convenient!

Mariah is awesome, super helpful and straight to the point, she helped me in an area where I didn’t have much knowledge but was patient enough to share what she knew and kept me informed.

I have been banking with the credit union for 15+ years and never had a better experience than with the Santa Fe branch. I requested an RV loan and the branch manager, Eric Padilla, had the financing secured and a check delivered within 24 hours to the private seller. Words cannot express the amazing customer service and seamless process this was!

Eric and Alicia here in Santa Fe helped my daughter and I with our car loans and it was a breeze!!! Every step of the way was a pleasure! They answered all our questions, dealt with the dealership and made it a very comfortable experience. We switched to US Eagle several years ago and have never regretted it. Every person we have ever dealt with has been helpful, curtious and has gone above and beyond to offer the best customer service ever! I have dealt with Eric on several occasions and it has always been a great experience. I highly recommend this Credit Union to anyone looking for great customer service and a "home town" feeling in their banking institution!!! They make you feel like family. Thank you Eric!!!!! You're the BEST!

The first time I walked to the branch, I was welcomed by great staff who were very friendly and kind. I was assisted by asistant manager Eric Padilla who had great customer service by going far and beyond by looking into my account and noticed I had a history of late car payments due to covid-9, and gave me his card to contact him for payment arrangements and other services I may needed. I scheduled an appointment with him and he did a great job walking me through all the services the bank offers and was able to create a new account. I'm very glad the Santa Fe branch has such a wonderful staff with great customer service.

So, I’ve been working with these guys for a long time. Near 5+ years now, and I could NOT recommend a better credit union. I’ve had nothing but good experiences going in, particularly with this branch. Mary Alice, Eric, Alicia, and everyone who has come and gone over the years, have been like family every time I’ve gone in. It’s never been just about depositing or withdrawing money, or changing something about my account - it’s about the community they inspire and the absolute acceptance you feel being with them. They’ve become friends of mine, and I enjoy having conversations with them, sometimes staying for an hour longer than intended just to catch up and eat pizza with them, which they would kindly offer. And their professionalism equals their hospitality, and have a grace about switching between both roles, as loving friends to someone you can count on to help you with your credit, or talk about options on bettering your financial situations. They communicate well, they’re straightforward and honest, and never have a negative attitude in the slightest. It’s weird to say I know, and I don’t mind saying it, but I look forward to when I have to go over there a deposit a check, because I know I’ll get to see them and it feels like home. I don’t know what else to say, it’s the best banking experience I’ve ever had, and will always want to take them with me if I ever move, because I don’t really want to work with anyone else haha. It’s so silly, but it’s true. They are the beat financial team you could ever ask for, and they will have your best interest no matter what, while making you laugh at the same time. Love you guys, thanks for being the amazing people that you are ♥️🙏🏼

Mariah was excellent in listening to my banking needs and tailoring a account for me. I would recommend and will recommend this Credit Union to my friends. Mariah went above and beyond offering hints in credit building.

We have been with US Eagle FCU for over 18 years and we have always loved their customer service, but I will tell you that Mary Alice and Eric do such an amazing here at the Santa Fe Branch that I highly recommend anyone to them. I can't stress enough how much the whole staff there takes care of my wife and I every time we have a transaction. We love them and I highly recommend switching to them if you don't have this feeling everytime you leave your bank.

Not a member but I have been in a couple of times. The two younger girls are always helpful and so kind. Wish there was another branch in Santa Fe as this one is a little difficult to get to but as for the service FIVE STARS!