U.S. Bank Branch Chenal Pkwy, Little Rock
17200 Chenal Pkwy, Little Rock, AR 72223, United States
https://locations.usbank.com/index/arkansas/little-rock/chenal-branch.html
- SaturdayClosed
- SundayClosed
- Monday9AM–4:30PM
- Tuesday9AM–4:30PM
- Wednesday9AM–4:30PM
- Thursday9AM–4:30PM
- Friday9AM–5PM

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Reviews
J
I really liked US bank when I first started banking with them. Which this was over 15 years ago. When they had the 5 star customer satisfaction. I believe that is what it was called. Now the customer service at this branch is horrible. There is always a long wait time. The employees are very rude here. The employees that work their seem to not care if customers have to wait long periods of times. I honestly feel like they just need to close this branch.
Thank you for leaving us a review, Jazzy. I’m sorry you’ve had to wait while visiting our Chenal location. I understand the importance of being helped in a timely manner. It is not our intention to keep you waiting. It is disappointing to learn about your experience at this branch. We do believe in providing 5-star customer service. We would like to help ensure these issues are addressed. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 3427. Once we receive your phone number, we'll give you a call by the end of the next business day. We hope to hear from you. ^Michael
L
I should have posted this over a year ago. I don't know how it is now because I moved to another bank. I could not stand the service here. Anytime I went here, it was going to be at least a 15 minute wait. I couldn't tell if it was a shortage of staff issue or what. Even if I tried to go into the branch, I saw an employee flipping his pen with nothing to do, while I waited for the only clerk helping customers in the drive-thru. Not a care in the world. I gave one additional star cause while they close at 4:30, at least they opened on Saturday. Update: Well, now they close on Saturdays too. So now I don’t know why any person would bank with them. One star.
D
The Chenal branch is a very helpful branch in general, but the manager, Brandy Engle, seems to go above and beyond to make sure the customers are treated very well. The employees know us by name, and they appear to genuinely care about the banking experience of their customers, be it in the lobby, in the drive-through, or on the phone. The service is five stars, indeed.
C
Such an easy visit. No wait and everyone there is super nice! I don’t even go through the drive thru because I just want to see everyone. I give this bank two thumbs up only because I have two thumbs. Ha! Great bank
S
Always friendly and they already know me and my husband's last name👍👍We moved nearby about a month ago. The customer service is super duper!!!!!!!🤩🤩🤩🤩They go over and beyond to please their cutomers🙏
D
Closed both locations near me and now I have to drive to timbuktu to make a cash deposit. This customer is Not happy. 😡
Hello Denaz, we understand that closing a branch is a disruption, but we are dedicated to helping our customers and employees during this transition. Customers’ banking preferences and behaviors are changing, influencing how and where we operate. As a result, we are consolidating some of our physical locations. Customers can manage their accounts any time through online banking at usbank.com, the U.S. Bank mobile banking app, our Customer Service at 800.872.2657, and at the ATM. If you’re looking for a branch, a full list of U.S. Bank branches, and ATMs, can be found at usbank.com/locations. Please don't hesitate to reach out to us if you have any questions or concerns. All the best, ^Kim
N
Have always been very courteous and helpful! I️ have hardly ever had to wait and if I️ did, it was not for long!
Personal loan Providers Nearby in Little Rock
- Personal Loans
- Installment Loans
FAQs
1. How to Get in Touch with U.S. Bank Branch?
You can reach them at +1 501-821-6622 or go to their homepage and submit the request form.3. How Can I Apply for a Loan from U.S. Bank Branch?
To get loans from U.S. Bank Branch, you can submit the request form on their website or go and visit the store. You may need to drive your car there when getting a title loan. Click here to learn more about vehicle title loans.5. What Will Happen If I Could Not Repay My Loan?
Defaulting on a loan can even lead to seizure of assets or wages. Get in Touch with your lender when you are likely to fall behind on the repayment.
2. How Do I Get to U.S. Bank Branch?
You can find the store at 17200 Chenal Pkwy, Little Rock, AR 72223, United States. Try out Maps apps to get directions to U.S. Bank Branch.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank helping you deal with money worries. Enter our website to get personal loans with low interest rates for financial emergency.6. Does U.S. Bank Branch Offer Loans for Bad Credit Ratings?
Yes. You can still get loans with U.S. Bank Branch even if you do not have good credit scores. It is also available to get installment loans with bad credit through our website. You can also learn more about installment loans via our website!