U.S. Bank Branch Orange St, Redlands
640 Orange St, Redlands, CA 92374, United States
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM

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Reviews
J
Terrible bank. So many inconsistencies. Not one person has the same answer to the same question. Nobody is on the same page. The ATM constantly malfunctions. This last time the atm took $680 in cash but didn’t credit our account or spit the money back out. Now I have to file a claim and wait up to 10 days to get that money back. Unbelievable. And they won’t even put a sign on the atm to warn anyone else.
S
I bank at this branch for business purposes. I am there 2-4 times per week.This branch is efficient, professional and kind. They do their job work with excellence while also treating you like a friend. Vicky, the bank manager is one of a kind!
r
First I'd like to mention as a whole over many years the service at US Bank has been excellent and that I have never been disappointed with any US Bank representative. So, overall I'd give the reps 10 stars if I could. The representatives at this branch are great! But, like so many companies the corporate decisions that are gradually made over time usually evolve into ones that erode customer benefits. Because of the various take backs and fees however, I have to regretfully award only four stars to US Bank as a whole entity. Inflating the cost of safety deposit box rentals and offering 50% off to premier accounts when they used to be free is such an example of such poor corporate decisions by those executives who fancy themselves quite clever. Cancelling a customers high interest credit card with excellent credit and payments because one doesn't use it for a while is another corporate boo boo too. (Of course I didn't use it, they gave me a better one at about half the interest rate at the same bank so which one would you use regularly?) Such shortsighted company policies eventually increase in scope and multiply over time and result in eroding customer satisfaction. When all is said and done, simply put, US Bank isn't as good as it once was but still better than so many other banks. Because, like all corporations who look for ways to continually improve profits, and this translates into less for the consumer, US Bank is less of a good deal and is beginning to slide downwards from it's previous pinnacle of excellence. It is likely that over time it will be in danger of being another so-so also ran business and that its customer service and business model will continue it's gradual downward trend. I hope I am wrong but when one thinks of now defunct or near defunct large corporations that have fallen by the wayside it's easy to see in retrospect the poor executive management choices that caused them. Unfortunately, the earmarks of such things may be evident at US Bank. Of course, it is just my opinion. And, like so many things it is a matter of relative choices. I still bank here precisely because of the tellers and service. The time may come I don't. I used to bank at US Bank exclusively. Such is no longer the case precisely because other banks have caught my eye and the US Bank take backs and fees are negatives when other offers seem better.
C
Good customer service unlike the branch in Lima Linda. (Only reason they get ⭐⭐) Unfortunately their policies suck they took a lot of my money on fees after I was told my account was enrolled on a different protection plan..
We understand the impact of unexpected fees, C Barrera. If you would like to discuss your concerns further, please send us an email with your phone number to [email protected], including reference number 5054. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa
A
The teller was nice until I told her I wasn't a member of US Bank. All the good reviews come from people who have accounts with US Bank. I live in the community,so don't give me that BS about helping the community. I guess just account holders in the community are the ones that get good service. So if you don't have an account they will charge you $5 to cash a check. And if the check is $500 or more you have to set up a profile with a bank you don't even have an account with. Why would I want to open an account at u.s. Bank? Everyday we lose more and more privacy and freedoms. Don't they get paid by the hour for doing their job?just because Bank of America started the $5 non-member tax doesn't mean it's the right thing to do. Talk about discrimination. That's right I wrote it. Remember this US Bank employees. You don't have to walk through the door of the bank to go to work. But since you do...treat everyone the same. The Redlands Branch must have fired their housekeeping crew. Here's the kicker. I asked the teller if she would like me to remove my face mask to verify that was me on my driver's license. She said no that won't be necessary LMAO. What's the point of asking for valid identification if you're not going to verify it. Give me a break. Or is that going to cost $5 too?
Hello AJ, Thanks for taking the time to leave your review. I know how frustrating it can be when transactions aren't handled the way you expected and I'm happy to provide some clarification. Cashing a check is a service typically provided for customers with a checking or savings account. If someone doesn't have a checking or savings account with us, there is a fee charged for the service being provided. If you would like to discuss your experience in further detail, we'd be happy to speak with you about it. Please send us an email at [email protected] with your phone number and reference number 8238. Once we receive your number, we'll give you a call within 2 business days. Respectfully^Caitlin
m
My name is Mario, and I own triumph tool supply inc. And this is by far the best banking experience ive ever had. the staff is friendly and professional. from Judy to Ana to Claudia, these ladies deserve raises and promotions. im not exaggerating, us bank should consider themselves fortunate to have all these experts as employees. as long this team works there, I wont be moving my account. thank you ladies for your professionalism and courtesy!
l
This branch is taking advantage of the current COVID19 situation and limiting services and hours. They should be ashamed, people are trying to get back to normal and this location is not supporting its community. On a brighter note... they are still happy to take your money!
Thank you for taking a moment to share your feedback about the recent changes. Please know that the well-being of our customers, colleagues and communities continues to be our top priority. We must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. To continue providing this essential service while providing a safer service operation for our customers and colleagues, we have temporarily adjusted the operations for our branches across the country. We are doing this by decreasing lobby usage, encouraging drive through use, and consolidating operations. You may find some of our convenient digital options are helpful for saving a trip. Please visit exploreusbank.com to see what's available. Our customer service team is open 24 hours a day at 800.872.2657 and happy to assist with many requests as well. We hope this is helpful, and thank you for taking a moment to reach out. ^Ryan
R
I want to thank Mr. John Olson at US bank Redlands for helping me at the bank last week. I am very impressed with his customer service and I would like management to know that he is a great asset for them. He went above and beyond to help me even though I am not a US Bank customer. Thank you, Mr. Olson, for your help in taking the time to contact my bank (Bank of America) and verify my cashier check and removing the standard bank hold.
E
This particular branch is the worst bank ever I’ve that I’ve been too that’s a US Bank. The employees are rude and they treat people very poorly. Customer service is an F. Many people I know feel the same about this branch.
Hello Ed. We are sorry to see that this has been your experience with this particular branch. We would like to speak with you about your previous experiences and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 7268, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan
J
Been with US Bank for 6 years & have never had an issue with neither of my accounts. ( personal nor business ) Excellent service even free veteran banking. 👍👍
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FAQs
1. How to Make Contact with U.S. Bank Branch?
You can call them at +1 909-335-1152 or go to their website and submit the request form.3. How to Apply for a Loan from U.S. Bank Branch?
To request loans from U.S. Bank Branch, you can submit the request form on their website or go and visit the store. You may need to drive your car there when getting car title loans. Visit our website to get some important information about car title loans.5. What Will Happen If I Could Not Repay My Loan?
Defaulting on a loan can even lead to seizure of assets or wages. Make Contact with your lender if you have difficulty repaying the loan.
2. How Do I Get to U.S. Bank Branch?
You can find this company at 640 Orange St, Redlands, CA 92374, United States. View maps and get your direction to U.S. Bank Branch.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank helping you out of financial emergency. Click on to get online personal loans for a variety of purpose.6. Does U.S. Bank Branch Offer Loans for People Who Have Poor Credit Score?
Yes. You can still get loans with U.S. Bank Branch even though your credit scores are poor. It is also available to get online installment loans regardless of your credit ratings with our platform. You can also obtain more details about installment loans on our website!