U.S. Bank Branch W Main St, Marshalltown

I had closed my account. I’m still being charged after my debit card was cut in front of me and told I was no longer a customer after They had scolded me for not making enough money. I come to find out my account is still open and still charging me a fee and over draft. Asked for my tax return and asked for my stimulus. I didn’t and l don’t receive either. Told me they were in the business to make money. That is why they charge $ to keep an open account every month. Then they charge an over draft fee if their fee takes you in the negative. Then another $36 fee for that first over draft fee you didn’t know about.

US Bank has been my bank for well over a decade in this town. The negative posts sounds like whiners to me. Take the time to read and understand the banks hours and rules, and also grow up a little. The bank offers a feature, and deserves to get paid for it. Professionals work here, I have never caught a mistake, and the times when I had questions about my account, I got intelligent and helpful responses.

Charges $5 for non customers for notary service. Terrible thing to do considering the tornado. When confronted with this policy, a banker became very defensive and wouldn’t let me get a word in edgewise.

What’s the point of having a drive up window if nobody’s going to be there.