U.S. Bank Branch Cerrillos Rd, Santa Fe
3787 Cerrillos Rd, Santa Fe, NM 87507, United States
https://locations.usbank.com/index/new-mexico/santa-fe/santa-fe-cerrillos-nm-branch.html
- Friday9AM–5PM
- SaturdayClosed
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–3PM
- Wednesday9AM–3PM
- Thursday9AM–3PM
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Reviews
A
I applied for a personal loan about a month ago. Less than a week later I called to check on the status and was told my application was "recommended for approval" but that I wouldn't be able to sign the paperwork at this branch since it only has drive through service. They referred me to another branch (San Mateo) and I was contacted by the manager who told me they would be happy to take care of my loan. There was apparently some problem due to my recent change of address. After passing me around to 3 or 4 different loan officers who all assured me everything was fine I stopped trying to get a status update. It's been a month and no one has contacted me since. US Bank used to be wonderful when Jeannette was working there and this branch was open for normal banking. Has this bank gone downhill due to COVID or did they just stop trying to be a reasonably good bank?
Thank you for taking the time to leave us a review, Aurael. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 2153. We look forward to hearing from you. ^Michael
S
Complete waste of time. If you want to be treated with any amount of common courtesy as though you'd think a bank should treat you, go elsewhere. I am not surprised many other low reviews. The only star is for they recommended another bank so there you have it, otherwise you get a big fat 0. Thank you for recommending the other bank!
We’re sorry we’ve let you down in providing exceptional service, Shawn. It’s never our goal to leave you feeling this way. We’d like to speak with you to appropriately address the service provided to you. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 4340. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa
l
I do all my banking with US Bank in Albuquerque but I came to this branch in Santa fe to cash a cashier's check to pay my mortgage that's through us Bank And they wouldn't do. This is Worst & horrible services i have ever had and I will NEVER Recommend anyone to do business at Santa fe us Bank I would give a 0 start if it would let me :(
a
I hope that if you have an account here which we do and several accounts. They treated us like pure trash . Came in to cash a cashier check to pay the mortgage which is with this bank in addition to our checking account. 0 STARS 🌟
Good morning, Annamarie. Thanks for taking the time to share. We are so sorry to hear you had a less than satisfactory experience with us. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4254 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
B
I do all my banking with US Bank in Albuquerque but I came to this branch in Santa fe to cash a cashier's check to pay my mortgage Which will be late now that's through us Bank And they wouldn't do. This is Worst & horrible services i have ever had and I will NEVER Recommend anyone to do business at Santa fe us Bank I would give a 0 start if it would let me :( WORST BRANCH EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good morning. Thanks for sharing our experience. I apologize that it wasn't a good one. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4255 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
B
Everyone’s always friendly and quick. Thanks!
V
Almost 20 mi to get a transaction complete through the drive thru....horrible service. N it's not even a Friday. Wow!!!
Hello, We are so sorry to hear you experienced a long wait time during your recent visit to your local branch. We understand time is precious and it is not our intention to take up more time than necessary to complete your banking tasks. We apologize for any inconvenience this may have caused you. If you would like to speak in greater detail about your experience with a customer care representative, please feel free to reach out to them by calling 877-654-4918. Kind regards, The U.S. Bank Social Media Team
R
Patrick Flores provided amazing customer service.
A
Always polite, always knowledgeable, very focused
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FAQs
1. How Can I Connect U.S. Bank Branch?
In order to get related with them for loans, you can dial this phone number +1 505-428-2444, or you can direclty seek out loans from the Internet. If you need any loans like personal loans online, you can hit here, which is highly recommended.3. How Can I Secure a Loan at U.S. Bank Branch?
The most efficient way is to fill out their online application form. For your need of cash advance online, simply browse our site to find further information.5. What If I Cannot Repay The Loan On Time?
The best way is to negotiate with your lender at first and deal with the issues for both parties.
2. Where To Find U.S. Bank Branch?
U.S. Bank Branch is located at 3787 Cerrillos Rd, Santa Fe, NM 87507, United States. If you wan to visit them personally, you can check the map to find a way to get there.4. Is U.S. Bank Branch an Agency? Or a Lender?
U.S. Bank Branch is a Bank. Or you can directly find CocoLoan, which is a lending broker, can help you connect with 100+ lenders to get multiple loan options like installment loans online, look it up on this page to find out more.6. Can U.S. Bank Branch Provide Auto Title Loans?
Sure. You can get title loans if you click here.