U.S. Bank Branch Ofallon Sq, O'fallon
1 Ofallon Square, O'Fallon, MO 63366, United States
https://locations.usbank.com/index/missouri/ofallon/ofallon-square-branch.html
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

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Reviews
T
I go to a few different US Banks and this one has the worst customer service I have experienced. I don't know if the lady who works the teller right by the window is just having a bad day everyday, or just can't do the simple hello or thank you have a good day, or maybe because I'm a minority. Who knows. If I could get what i needed from the friendlier ATM I would be doing so.
Thank you for taking the time to leave us a review. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 2103. We look forward to hearing from you. ^Michael
M
i do business at this branch a lot. The tellers at the drive in know me by name. i am tired of waiting in the drive up. i went inside and asked for some deposit slips. i was told you don't use them and i couldn't have any. So i presented my deposit but before she even had it she demanded my license. i understand why. She just had a terrible attitude, she was very surly to the point of rudeness. I won't be coming into your branch any more and if that teller appears at the drive through, i wont use it either. Do you know how many banks and credit unions there are in the area?
N
If you have large deposits (50+ checks) they cannot handle it, I went to another branch at Wentzville Schnucks. The mgr there can make it balance. This bank employee gave me a big attitude. 1star for the attitude and unwillingness to review the check scans.
Thank you for taking a moment to share your experience with us, Neil. We’re happy to review this with you to see how we can help. Please send us an email to [email protected] with your phone number and reference number 9613, and we will call you directly to assist. We look forward to hearing from you. Thank you. ^Ryan
t
Closed my account without any warning or notice due to Venmo transactions and cash deposits after 7 years of bieng a customer, they Simply could’ve asked me to open a business account! I would not recommend this communist bank !
M
Terrible customer service. US Bank closed both of my accounts without any justification and is yet to give me a reason for it, let alone return to me all of my funds. I’ve been a member for 10-15 years, without issue, until this unacceptable and unconscionable decision. And not only that, but they didn’t even tell me they did it. So now I have a mortgage to pay, a paycheck that has bounced, and no idea when I’m going to get my funds. Absolutely criminal if you ask me. Never again with US Bank. I’ve now been waiting in the lobby for upwards of 30 minutes with no sign of being able to speak with a banker. This, after speaking with five different people yesterday over the phone to no avail. I’m dumbfounded, I’m upset, and it’s completely wrong in every aspect of building customer trust.
I am sorry that your recent experience with us was less than desirable, Matthew. We’d like to hear more so we can address the concern you've presented appropriately. Please send us an email with your phone number to [email protected], including reference number 4734. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you soon. ^Larisa
K
Been doing business here for 20+ years. Mostly drive thru. Most of the tellers are just ok. There is a teller by the name of Dan who has my upmost respect for above and beyond customer relations!!!!! Doing business in the lobby has been fine.
B
I have banked with US Bank for quite some time and have always had professional courteous service... until today in the drive through Vickey was not courteous, almost to a point of being rude. Maybe she needed a cup of coffee? Or a personality?
Hello Bridget. We are sorry to see that this was your experience when visiting our drive up. We would like to speak with you about the visit and have the situation looked into. Please send us an email to [email protected] with your phone number and reference number 3697, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan
D
Horrible, I was in the drive thru at 4:58 and was refused service. Bad customer service, apprenently, they do not need your money
J
I had the pleasure working with Marissa! She was patient with my request and was able to provide what I was needing.
G
I had some change to exchange, and during the "coin shortage" one would think a Bank would be welcome to this. But upon calling to schedule the appointment, I was greeted with a brusque "hello", and informed that the machine was only available M,W,F. What about those of us who work during the week? Absolutely unreasonable not to have availability on at least 1 weekend day.
Hello Garrett, Thank you for reaching out about your experience. I definitely understand how the availability of the coin counter could cause a conflict with your schedule and I apologize for any frustration that this has caused. We'd like to speak with you further about this. Please send us an email at [email protected] with your phone number and reference number 6687. Once we receive your number, we'll give you a call within 2 business days. All the best^Caitlin
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FAQs
1. How Can I Get Related With U.S. Bank Branch?
In order to make contact with them for loans, you can making a call by +1 636-978-5391, or you can direclty seek out loans from the Internet. If you need any loans like bad credit personal loans, you can hit here, which will be faster.3. How Can I Obtain a Loan at U.S. Bank Branch?
The fastest method is to fill out their online application form. For your need of payday advance loans from the Internet, simply visit our website to find out more info.5. What Am I Supposed To Do I Cannot Repay My Loan?
The best way is to discuss with your lender at first and deal with the issues for both parties.
2. How Can I Find U.S. Bank Branch?
U.S. Bank Branch is located at 1 Ofallon Square, O'Fallon, MO 63366, United States. If you wan to visit them in person, you may use the map to find out a way to get there.4. Is U.S. Bank Branch an Agency? Or a Lender?
U.S. Bank Branch is a Bank. Or you can directly find CocoLoan, which is an online lending broker, can help you connect with 100+ lenders to get various loans like guaranteed installment loans, view this page to find out more.6. Can U.S. Bank Branch Provide Car Title Loans?
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