U.S. Bank Branch W Perkins Ave, Sandusky

Hello Joshua, I completely understand why you are frustrated with the service you have received. Our goal is to provide great service to each customer who visits the branch, so I'm sorry to hear we have fallen short. We would like the chance to address any concerns you have. If you would like us to reach out to you, please email your phone number and reference #1813 to us at [email protected] and we'll call you in 24-48 business hours. Thank you for your time. ^Kim

Hi Roberta, Thanks for taking the time to provide us with your review. I know how frustrating long waits are and I apologize for any inconvenience caused by your visit. Please know that the well-being of our customers, colleagues and communities continues to be our top priority. We must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. To continue providing this essential service while providing a safer service operation for our customers and colleagues, we have temporarily adjusted the operations for our branches across the country. In the meantime, many transactions can be completed 24 hours a day at usbank.com, using the U.S. Bank Mobile App or by calling our 24-Hour Customer Service at 800-872-2657. We really appreciate your understanding as we work to help everyone as safely as possible. Respectfully^Caitlin