Twin Rivers Federal CU Phillips St, Massena

The ladies gossip with friends while customers waited in line. This has happened multiple times. The one that made me the angriest was when my mother was sitting in the hot car, because the AC had just broke down. She had just been released from the hospital. I stood in line to cash my check so I could buy Mom her much needed medicine. The ladies were so busy chatting about one worker's daughter's school pictures, that they ignored the customers who were waiting in line. Another time a teller was gossiping with a guy in line who wasn't even a customer. They were just gossiping . I needed to cash my check before my break was over. I barely made it. They also closed my account unjustly, and kept my $5 deposit. I wanted to cancel a check due to an unjust charge. How are they still in business?

Worst bank every literally hit my credit with a hard inquiry the told me I wasn't approved for a debit card I was not told that it would be a hard inquiry but a soft check complete liars and scam artist if you ask me your federal credit union your supposed to help people build credit not ruin it yet the charged me 20 for a debit card I won't get and hard inquiry for no reason they really should explain this to people