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TruStone Financial Credit Union Dean Lakes Blvd, Shakopee

3.8
(10)Loan Agency
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4290 Dean Lakes Blvd, Shakopee, MN 55379, United States

+1 800-862-1998

https://trustonefinancial.org/Locations/Shakopee/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–6PM
  • Tuesday9AM–6PM
  • Wednesday9AM–6PM
  • Thursday9AM–6PM
  • Friday9AM–6PM
CLOSED
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    Personal Loans Near Me In Shakopee of Minnesota(MN)

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    $1000
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    Reviews

    3.8/5.010 Reviews

    M

    Monica Grapevine
    5

    Charmaine Bing at the Shakopee location has repeatedly gone above and beyond for me!! When I first met with her, my credit score was terrible, but in a short time it has gotten into the 'Very Good' category! I owe it to her guidance and caring about me as a customer!! Thank you Charmaine!!!

    Response from the owner

    Thanks for the review, Monica. It's great to hear we've been able to support you in improving your credit score!

    A

    Ailisha Titus
    5

    I had such a great experience here at firefly! And a big thanks to Jesse for helping me have such an amazing experience and making my day better. I highly recommend coming to firefly.

    Response from the owner

    Thanks for your review, Ailisha! I'm glad to hear that Jesse provided you an amazing experience and was able to make your day brighter.

    A

    Alex Linch
    1

    Jessi didn’t approve me for a car loan because the car was 12 years old. I called another firefly location and they easily approved me for that same car. GO TO OTHER LOCATIONS!!!

    Response from the owner

    Hello Alex - Our apologies for your recent experience. We'd like to learn more about your feedback. If you would, please give us a call at (952) 736-5242, so we can speak with you directly. Thank you!

    J

    Jen
    1

    Disrespectful employees, Who don’t take their job seriously. These people don’t care about your personal problems as long as their getting paid!! Iv witnessed them tear someone apart from their home, car and jobs leaving them with practically nothing. Even when that person had hundreds of dollars in hand to give them. These people are lazy!! Claiming to have no supervisors and sitting around not doing their job. Anyone who banks with them is strongly incouraged to find banking elsewhere. SAVE YOURSELF FROM POOR COSTOMER SERVICE! 0 STAR RATING ! Very POOR!

    Response from the owner

    We'd really like to understand more about your feedback and recent experience; please give us a call at (800) 345-2733 so we can better address your concerns.

    K

    Ken W
    5

    Had an issue with our Auto loan, Charmaine helped us and sorted everything out. She was super helpful and knowledgeable through the whole process. Super Happy!

    Response from the owner

    Thanks for the review, Ken. It's great to hear we were able to help you work through the loan issue, too.

    L

    Lucy Yeliseyeva
    1

    We came to the Shakopee location at 9am and have been waiting for over 2 hours. Staff was not helpful at all. Will not be doing business here ever again. I do not recommend.

    Response from the owner

    Hello Lucy. We are very sorry that you have been disappointed with your recent experience. We'd like to follow up with you and learn more. Can you please email us your contact information at [email protected], so we can follow up? Thank you.

    V

    Vizontec
    5

    Great customer service Elyse and the other ladies are so friendly. They greet me by name and ask me about my day on every trip. Even when there is a rush of customers they keep there cool and make me feel welcome and not rushed. Awesome service!!

    Response from the owner

    Thanks for the great feedback, Matthew!

    S

    Steven H
    1

    I feel discriminated at this location. I understand that they may not offer a service for a non member but the way they spoke to me and to other white customers just boiled my temper. They spoke so fast and I try to understand what the difference between a cashier check and a corporate check and they just blew me off with no details. Need better customer service training and be more aware of their attitude.

    Response from the owner

    Hello Steven- Sorry to hear about your recent visit. We'd like to understand more about your experience. Please give us a call at (952) 736-5242, so a manager can address your concerns. Thank you.

    E

    Eric Graf
    5

    I have been banking with them for over 30 years. I have never had a problem with them. They have gone out of their way to give me the very best rates on my loans and loans to my son.

    S

    Savannah Carlson
    5

    Jesse L pulled off the unimaginable! He did a fantastic job handling our loan!!! Wow wow wow. Proud member for life here! Great rates.

    Response from the owner

    Thanks for the review, Savannah!

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    FAQs

    • 1. How Can I Get In Touch With TruStone Financial Credit Union?

      In order to get related with them for loans, you can call this phone number +1 800-862-1998, or you can direclty search for online loans. If you need any loans like guaranteed personal loans, you can hit here, which will be more convenient.
    • 3. How Can I Secure a Loan at TruStone Financial Credit Union?

      The most efficient way is to fill out their online application form. For your need of payday same day loans online, simply browse our site to learn more about detailed information.
    • 5. What To Do If I Cannot Repay The Loan On Time?

      The best way is to discuss with your lender at first and find out a solution for both parties.
    • 2. What's The Location Of TruStone Financial Credit Union?

      TruStone Financial Credit Union is located at 4290 Dean Lakes Blvd, Shakopee, MN 55379, United States. If you wan to visit them by yourself, just use the map to locate a way to get there.
    • 4. Is TruStone Financial Credit Union an Agency? Or a Lender?

      TruStone Financial Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can assist you in connecting with 100+ lenders to get multiple loan options like installment loans for bad credit, view this page to find out more.
    • 6. Can TruStone Financial Credit Union Provide Title Loans Online?

      Sure. You can get auto title loans if you click here.