Truliant Federal Credit Union ATM Kirkwood Dr, Burlington

Alicia made sure that my time at Truliant was not only enjoyable but also a learning experience. She was knowledgeable in answering all of my questions even when I ventured off topic from opening an account to maintain it for the future. She was professional and made sure I left my appointment completely comfortable in knowing how to handle my new account. Thank you Alicia!

This bank is terrible. I used the ATM after hours and deposited cash into the machine. The machine ate my card and my deposit never showed on my account. I had to call the branch, corporate, and the actual ATM machine company to try and get my money back. I still haven't received it yet. I have to wait 7 DAYS!!!!!!! My issue is not about the money. My issue is more about how my problem was NOT solved. The branch manager is rude and unprofessional. The Corporate office tells lies and they have no clue what they're doing. I've been a member for a long time but after this matter is resolved....I will be closing my account.

If I could change banks I absolutely would. The lines are anywhere from 45mins to 1 hour and 30 mins of wait time. These have got to be the slowest durn bank EVERY!!! To be a federal credit union Bank out of ALL of them this is the WORST!! I can't wait to pay my loans off may try and do it early just so I won't have to deal with them anymore...SMH

I brought my toddler with me to open an account. I will spare you the long story, but needless to say my child had me wanting to crawl under the desk and hide. Jennifer was amazing and so kind. She helped with my daughter and made it an easy process. I hope she sees this, thank you!