Truist Jackson St, Thomson

I am 42 years old and I have lived all over the country. I have never seen a branch so poorly ran. They cannot even keep their doors open to their members. There drive thru may or may not be working most of the time. The manager doesn't seem to care. Suntrust was better as were their employees also.

Since SunTrust became Truist, the bank has added every charge possible to my accounts. Also, there's less of a sense of community and instead more of a sense of barriers and regulations imposed. I believe, wholeheartedly, that it is not the staff's fault, instead BB&T's regulations shadowing the once felt home-town banking appeal of this branch.

I'm giving 5 stars because of the manager Brittany. The cashier refused to cash my check and she got it straight quick and very friendly.

Slow service & very unprofessional!! Money went missing and in the middle of the conversation the girl Devin (may be spelled wrong) hung up on me while I was talking.

Worst SunTrust Bank in the CSRA. Slow service. Especially the drive thru.

I'm giving 20 stars if I could cause of the knowledge the staff have and beautiful women work there

Dumbass Indian guy wrote on my check and then said he couldn’t cash it. Moron!

The bank and staff are very professional and friendly.