Truist US, St. Augustine

The bank hold times are nuts, 10 min to 1 hour. I ordered a new card, but once it came in I was unable to active it. So back to the local branch to get cash and a temporary card. This is a horrible experience. I even had a operator ask if I had looked at the instructions before calling.

Everyone is Absolutely Wonderful here! They are Always there when I need them! I love that I can just call them up and they can help me over the phone too! I have been banking with BB&T a long time and wouldn't change it! Thank you to All that have Always been there for me! God Bless You All!

Delightful to work with the kind, welcoming teller. My transaction was done efficiently and effectively in a timely manner. I will go back when the need arises. We are from out of state. Thank you!

Mr. Robert and his staff are always so pleasant and helpful. It's always a pleasure to speak with them.

I have came in there several times and the ladies at the front have always been so sweet and nice every time... Even on my bad days always top notch 👍

Horrible bank, snooty employees, bad banking practices. NO customer satisfaction. Behind in technology, no professionalism. Don't put your money here, you will regret it.

This branch is exceptional. Service with a smile, what more could you ask for.