Truist Sugarloaf Pkwy, Duluth

I’ve had such horrible experiences with Suntrust, and even worse now that it’s Truist. I switched banks altogether because of the excess fees they charge. I’m now with a bank that doesn’t charge fees just to have a checking account, and that doesn’t take 45 mins to process anything.

Had to deposit a business check and the system tried to put a hold on my check, Susan reversed the hold getting my check deposited momentarily and for my troubles gave me a $25 gift card. Awesomeness!! at it's best! Merry Christmas Susan!

Went to this location and attempted to deposit money into the ATM. Needless to say the count didn't add up to what I actually deposited. Called the location and spoke to Maddie... She was awesome! Love when banks put forth the effort to help with a solution versus not being able to offer anything except an "I'm sorry" response. Thanks Maddie!

This is a fantastic branch. I had an issue with a check deposit and they fixed in minutes. I’ve been with BB&T since High school and they’ve always had great customer service.

BB&T is Different! If you are used to Big Banking & Fully Automated Banks that you never get to see a person, BB & T isn't for you. BB&T is like Cheers were Everyone Knows Your Name. It's my favorite bank. Believe me you everyone does.

This branch is the slowest one I've been to in the area. I went to simply cash a check and I waited 10mins with only one person ahead of me. I had to leave so I wanted my check given back, and it took an extra 5min for her to give it back and she didn't even apologize for the wait. This was drive thru by the way, I have better experience at the Lawrenceville Suwannee branch.

Bad service. 7 days hold for local check from my business. Unbelievable. All BBT the same. I will change my bank.

Went to this bank first time and it will be my last. They make you feel little !! I am glad will not have to deal with them again. HORRIBLE

Love the staff at this location. So knowledgeable and always willing to help.