Truist W Lincoln Ave, Myerstown

The negative reviews that are posted here are simply not true. Staff at this branch are very helpful and extremely friendly. They go out of their way to deliver a personal banking experience that can't be found in any other bank. The staff at this location of BB&T always goes out of their way to help you in any way they can. I recommend this branch and bank to others seeking a friendly banking environment.

Friendly and courteous staff. Today's experience was not one I prefer however as this branch could do a better job of posting the current hours as well as adding the list of hours to their phone message and information while customers are on hold. I tried calling to inquire about their hours and... the first 2 times the phone continued ringing without being answered, the 3rd time a bank employee answered and immediately put me on hold and while on hold was eventually hung up on, and the 4th time I quickly asked my question of their hours for the next day. Prior to calling, I looked online, but the listed hours were confusing. (See screenshots: 9AM-4AM???)

This branch is rude and their policies are different then other branches. I have a business and visit a branch on average 3 times a week. If most places were like this branch I wouldn't be with BB&T! Other branches I visit are not like this one at all. Only use as an absolute last resort!

The Staff is Professional, Very Courteous, kind and helpful. They make you feel like family. The negative reviews about this branch are not true.

The people who work here are very rude . Unwilling to work with you . Make there own policy that differs from what your told when you call corporate. Very unapologetic. 1 out of 10 highly unrecomended.

Kristi and Michael were great to work with. Their help is so appreciated!

Great place to get a home mortgage. Staff is very helpful and rates are very competitive!

The staff at this bank are very rude and extremely slow. I like most of their other locations but dread using this one!