Truist N Main St, Gainesville

I’ve tried several banks over my decades in Gainesville. SunTrust on Main Street has the most helpful and efficient staff. And friendliest! The manager Ed is generous with his good advice and time. Jamal and Jason have gone the extra mile to accommodate me. A woman who served me at the drive-through helped me sort out a problem. Highly recommend them.

Horrible customer service! I paid for a safety deposit box a month early, however, they somehow misapplied the funds and sent me a bill with a late fee. I contacted them over the phone and was told they can't assist me with getting this error on their part figured out, even though I had proof of payment I could email them. They tell me I have to go back to the branch and take my proof of payment in. This is the main street branch, who doesn't answer their phone, ever. Horrible, horrible customer service all the way around.

They treated me incredibly well here, Ms. Sullivan worked with me in opening a checking account and making sure I picked the best option. All the staff are very friendly and make you feel welcome and listen to your questions and concerns. They are better than the average bank, treating clients with compassion and care. I highly recommend and appreciate them for all their help!

Jamel Jordan is an amazing banker ! He is ALWAYS professional , takes his time , and is willing to answer any questions or concerns one may have or come across . A true asset ***

Always stealing your money every chance this bank can. Find a local bank. And no not because I over drafted. Online paperless fees paper fees not having enough money into account. ATM fees incredible high. This bank is evil. Like all are.

How come a Bank approve a loan with NO PROVE OF INCOME?. I NO LONGER have a job, they can even talk to my social worker, I receive assistance from the government and I have mention this to their FRAUD Department and their LOAN Department, yet there is still an investigation pendant that is sucking the life out of me!. How long will it take for them to realize that I have more than 65, 000 sixty five thousand dollars in previous credit card commitments between my husband and I. Jaquetta White is the investigator of my case. Please Jaquetta, my phone number is on my case FRD201062531 have the decency to call me. Please Jacquetta ask Ashley Carter, What is the phony income that this GMC Buick Gainesville car dealership put on my application. I am going to Mexico.

Rushed to get here after work to cash a check and they had already locked their doors. If your store is open until 5, stay open until 5

I made a appointment and they still couldn't get my bank account working. They said they were open 9 to noon today and they are closed. The people that worked here lied to me yesterday and said they are open.

Kaitlyn is always so helpful and always wants to help me achieve me financial goals. Outstanding customer service!

Horrible bank!!!!! Jamel Jordan was very unprofessional----- do not let them handle your money