Truist Kildaire Farm Rd, Cary

High quality experience working with Lauren. She helped me to get into better checking/saving solution, and pointed out helpful elements on our existing loans. Made me feel a lot better about the Truist transition.

I've been into this branch 5 or so times and I'm not sure I've ever gotten what I needed to get done accomplished (sending a wire, getting a form notarized, making a deposit). I always end up having to go to a different branch for basic banking services. The bad service here isn't a fluke. Save yourself the time and frustration -- go elsewhere.

Never thought I would be racially profiled at a bank. I went to cash a specific check at this location because it was closer to my job. I don't bank with them but the teller treated me like I was committing fraud. Wasted my break time because she assumes that it must be a stolen check that has my name, address and I had a valid ID with the same address on it. I called to speak with the manager and the same person answers the phone and says the manager is on "vacation". Just sat you don't want people of color coming there. *Update* So why did I just leave the Tryon location and did not experience any issues???

I have had a great experience with our bankers. They are always very nice, respond quickly, and I genuinely feel they have our best interest at heart.

Although the teller positions are often undermanned, the staff is friendly and knowledgeable, and they work hard to satisfy your requests.

I would give 0 stars if I could. Horrible banking experience here. I am immediately switching banks. If you value your money and your sanity, BANK ELSEWHERE.

Terrible service. atm is out of service and only one bank teller at 4 Pm on Wednesday. Never coming back here.

People are nice but lines can be long