Truist Good Dr, Lancaster
270 Good Dr, Lancaster, PA 17603, United States
http://www.truist.com/locations
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM
- Saturday9AM–12PM

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- Payday Loans
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Reviews
M
If I could give them zero stars I would! Every time I go there the employees are rude and act like you are bothering them. I LOVE my Willow Street branch though. They go out of their way EVERY time I visit. They even called me to apologize for the long wait in the drive- through during the pandemic. Who does that today?? Do yourself a favor and AVOID the Good Drive location. They need to fire everyone there and hire employees who know how to treat their customers.
S
This has got to be one of the most laziest unfriendly branch of all banks. I thought Vicki was difficult and miserable but today La Tonya proved my theory to be incorrect. She was completely unprofessional and disrespectful. She didn't greet me or thank me at the end. She literally acted like it was my job to make her job easier. Pretty sure customers are giving YOU a job! She also had the nerve to talk about me to another banker right in front of me. The last time I checked they have a machine to count every single bill, the least they could do is act friendly and put a smile on their face. I know the job can be rough but there is no need to be so impolite. I wish this wasn't the closest BB&T but it is. You should not work in customer service if you're a miserable person and can't deal with human interaction. Get a new job!
B
So difficult to get a straight answer to s simple question. Multiple calls, multiple emails. Finally got my answer from an excellent costomer service person at the 800 customer service number. I will never waste my time with the Good Drive branch again.
R
I went in time for my appointment with the manager (Melissa Kitch) and she wasn't there, then arrived late and acted completely unprofessional by proceeding to help someone else who came way after me. She was also rude when informed by another employee that I was there for her help. Complete mess.
J
The worst location I’ve ever been to. The service from one of the employees Adrian was the worst I’ve ever experienced. They way I was treated she shouldn’t even have her job there at all anymore. And her daughter was sitting in the lobby and tried to run up on me on my way out. I was threatened and will not go back. If the supervisor sees this I hope she takes care of Adrian.
O
I deposited money and wasn’t aware of a new policy asking for identification when you deposit cash. The person I dealt with was very short with me and made me feel like a bother for asking a question so I could understand the policy better. This isn’t the first time I have had issues and been made to feel this way at this location. Wish there was a B.B. and T closer to me then this one!!!
A
Customer service is non-existant. The doors are locked. You cannot go into the Lobby unless you have an appointment. Then you will be forced to wear a mask.
I
My experience with the service at this branch was quite good. It was friendly and efficient. La Tonya was my customer service provider, and her service was exemplary.
I
There was no one in there on a Thursday at 9:30 am
K
Every day their customer service gets worse
Personal loan Providers Nearby in Lancaster
FAQs
1. How to Make Contact with Truist?
You can contact them at +1 717-397-7581 or go to their homepage and submit your application form.3. How to Secure a Loan from Truist?
To secure loans from Truist, you can submit your application form on their website or head over to the store. You are likely to drive your car there when getting title loans. Enter our website to get more information about car title loans.5. What Will Happen When I Fail to Repay My Loan?
Missing payments on a loan can have negative effect on your creditworthiness. Make Contact with your lender if you think you may miss the payment.
2. How Can I Get to Truist?
You will find this company at 270 Good Dr, Lancaster, PA 17603, United States. Use a Maps app to show routes to Truist.4. Is Truist an Agency or a Lender?
Truist is a Bank helping you out of financial emergency. Browse this page to get online personal loans for unexpected expenses.6. Does Truist Offer Bad Credit Loans?
Yes. You can get loans with Truist even with bad credit scores. It is also available to get installment loans irrespective of your credit scores on this page. You can also get more information about a personal installment loan here!