Truist FL, Silver Springs

Worst Bank ever!!! Refused my car loan. My credit rating over 800 and have been with bank 14 yrs. Soooo I tell the car dealer to go ahead and check for loans. Guess who offers me a car loan???Yup same bank BBT, that I justleft.Second experience: Customer service rep. Tells me she can get me a painter for plans on house( I was depositing large sum of money). Ok let's use them.Oops! It is her husband and son.never finished job.

I like the bank, but this branch is closed as of Feb 2022. 15825 FL-40, Silver Springs, FL 34488.

if it weren't for the convenience of being right down the road we would change banks. Bank staff are friendly enough with basic tasks but any problems or disputes brought to their attention either "nothing can be done" or they are straight out rude. A day after I deposited a check via the banking mobile app (BTW NEVER USE!!!!) my account almost went delinquent bc no one could find the deposit. I spoke with this branch personally & she had me on hold to contact higher ups that can view pending deposits & I was told that the check plain out was not deposited ..only to have it miraculously appear in my account the following day! Thankful the $ showed up but talk about a load of unnecessary anxiety & of course no concern shown over that mix up either.

Potentially some of the nicest staff members alive

Warm,friendly and helpful people working there.