Truist Daniel Stuart Sq, Woodbridge

It’s always a problem when I deposit cash through the drive thru, I feel like I always have to keep my receipts because they either don’t put it in my account or it magically disappears overnight and then they have the nerve to overdraft me. Constant issues with little no reassurance it will happen again. I have been a member since 2018 and I will be leaving soon. No one should have to worry about not having access to their own hard earned money.

I literally have been going there for a year to get change for my small business down the street to get denied by one of the tellers Jean today was a total inconvenience. If I wasn’t allowed to get change at your bank that expectation should have been set from day one. Highly disappointed in my service Jean will not have to worry about me being a customer anymore.

Worst customer service that could be served to the community. Everyone told me they were the worst never did I agree until now. The bank made an error and tried to blame me for it when the proof showed it was their fault. CLAIR VALLE **hung up** on me and **screamed me**. CLAIRA VALLE needs customer service training she's extremely rude. She's not your everyday teller she makes sure you get disrespected and yelled at. This young lady definitely needs to be fired or at least suspended. Closing my account because clearly this bank is not working as it should.

Do not go to this branch. Stood.in line.for 15 minutes while 1 teller worked drive thru and regular inside window. 7 other employees greet people walking in nut wont help anyone. Then after you get.to the window they tell.you they will charge you 9 dollars to cash your paycheck. WIRST EXPERIENCE WVER

I was sitting and waiting for a banker for more than 30 minutes, as a business client I can’t afford this wait, specially at the beginning of tax season. Before I left bank, I check where is small business advisor - the lady was just seating at her office and didn’t even check with me!

Amazing service !!!! I am very satisfied and now do all my banking at this branch !!!!!

awesome ppl. extremely helpful. answered all my stupid questions. julia is cute