Truist S Atlantic Ave, Daytona Beach Shores

This branch obviously needs more help. Twice In the past few months I have had to wait in excess of 30 minutes to receive help with a problem. Today, I left the drive through due to only one person trying to serve the inside counter as well as the drive through!!

Terry needs a refresher on customer service. Arguing with a customer telling me what I should do and how I could manage my time better, smh. Terry needs some one on one scenario training on how to deal with customers, yes, upset and in a hurry customers.

Have been a customer for 35 years and have several accounts there. I am closing all my accounts as soon as they open their lobby for appointments. I have substantial banking to do and is next to impossible via drive thru. They keep telling me that it's for my safety. If it's so unsafe why aren't they wearing masks and gloves at drive-thru. However, most other bank lobbies are open without a problem.

We use this bank for all of our business needs and they’re always very helpful!