Truist Decatur Hwy, Gardendale

National General Insurance double charged my account on the same day. I called Truist 2 weeks ago and my money is still not back in my account. Wells Fargo and Chase bank BOTH put your money back into your account immediately because they trust their customers. SKIP TRUIST. GO TO WELLS FARGO.

I have an account here and with regions. However I will never switch to only BB&T. Worst website ever. This ATM is so crazy to operate. I have never used an ATM that doesn't presort and count your money. I will not put my money in an envelope and put it in there for someone else to mess with. NO. and the website literally gives me a head ache with each use. Do yourself a favor. Use Regions. They are 400% Better.

DO NOT use this bank for an ATM deposit. They WILL steal your money. I recently deposited some cash into an account in the overnight ATM and they said I put less cash in than stated. Given the situation, that's impossible and I will be figuring out who stole my money.

Worst service bank ever all they do is lie and steal from hard working customers, Lisa is one of the banker there and she is such a liar and she does not follow back up with you when you have concerns, also the fat white lady at the window with the 5 oclock shadow always has a nasty attitude like she is upset that she is at work!!!!!!!!!!!!!!! I will be leaving BBT asap I would not recommend anyway to bank here