Truist Pennsylvania Ave, Washington

2.8
(9)Loan Agency
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300 Pennsylvania Ave. SE, Washington, DC 20003, United States

+1 202-831-5120

http://www.truist.com/locations

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Reviews

    2.8/5.09 Reviews

    J

    Jeff Brewer
    1

    This branch doesn't have staft other than one teller. We had an appointment but no manager showed up. Absolute joke of a business.

    H

    Haleema Hilliard
    1

    I truly miss SunTrust. I visited this branch because Truist mailed a card and it was never received. I was told by the a Truist representative to visit a local branch and they will provide a temporary card. When I arrived at this branch they advised they were no longer giving out temporary cards and I would need reorder a card. I received the card in 3 days however, to my surprise I had a $30 charge. I was NEVER advised of a fee so I called Truist expecting a solution fairly quickly. Unfortunately that was not the outcome. A month later I am still fighting with the bank for $30 refund and everyone, including the branch manager and lead teller, refuse to issue a refund and basically said I was lying. SunTrust would have never allowed a customer to go through so many hoops for an error on their end. Horrible experience and I will be canceling my account as soon as possible.

    C

    Chaela Carter
    1

    My account was locked 3/1/22, I called the fraud department and was told that in order to get it unlocked I would need to go into a branch and provide two forms of ID which I did. I was told by the teller Racquel Aguilar that I could email my social security card to her work email and that my account would be unlocked within 24 hours. It is now 3/3/22 and still it’s locked. I contacted the fraud department again and was informed that no documentation was ever submitted to start the process. Now I am worried that an employee has my personal information and did not even use it to take the block off. This is the WORST BANK I have ever been to, I visited again today and she doesn’t even know how to take the block off and instead of being honest and saying she doesn’t know her job she prefers to have me sit for 3 hours and nothings done.

    j

    justin irwin
    1

    This is the worst bank merger ever. Super long lines because they are still operating as two different banks under a new “umbrella” company. 45 minute wait for a teller because they only have one suntrust and one bb&t teller, but can not take care of the other banks clients. If I could give zero to -1 stars I would.

    V

    Victoria Hart
    1

    This is the absolute worst branch in the entirety of the company, by far. If there was a "zero star" rating, I would have given them that. EVERY time myself or my husband come to this location for convenience, SOMETHING is wrong or there is a "new policy" and we can't conduct our business. I have made formal complaints with customer service and spoke with a "manager" but was basically told nothing would come of my complaint and there would be no follow up when a teller was repeatedly rude to my husband. This branch alone has made me want to switch banks and empty my account which I've held with suntrust for over 15 years now. DO NOT go to this branch. Worst customer service in the company, has "policies" that have not been in effect at any other branch and just a damn waste of time.

    J

    Jon Setliff
    5

    Great location, just a block or two away from Capitol Hill. The teller I worked with was polite, fast, and very helpful. Will definitely return to this location when in the area and in need of banking services.

    A

    Aaron Mikolajczyk
    1

    Takes way to long to get even just a check cashed. Teller spending more time helping customers over the phone then those in the building.

    B

    Ber.adette Pilliod
    1

    i called apr 22 at 2:14pm. no one picks up the phone. what is going on here??????

    W

    Wayne Tucker Sr.
    4

    Great service coupled with wonderful people

    Personal loan Providers Nearby in Washington

    • Personal Loans
    • Installment Loans

    FAQs

    • 1. How to Make Contact with Truist?

      You can get in touch with them at +1 202-831-5120 or visit their website and fill out the online form.
    • 3. How to Apply for a Loan from Truist?

      To secure loans from Truist, you can fill out the online form on their website or head over to the store. You may need to drive there when getting car title loans. Explore our site to get some important information about car title loans for bad credit.
    • 5. What to Do If I Am Unable to Repay My Loan?

      Loan defaults will result in negative impact on your credit. Make Contact with your lender when you are likely to fall behind on the repayment.
    • 2. How Do I Find Truist?

      You can find this company at 300 Pennsylvania Ave. SE, Washington, DC 20003, United States. View maps and get your direction to Truist.
    • 4. Is Truist an Agency or a Lender?

      Truist is a Bank helping you out of financial emergency. Check out this page to get small personal loans for unexpected expenses.
    • 6. Does Truist Offer Loans for Bad Credit?

      Yes. You can still get loans with Truist even if you do not have good credit scores. It is also available to get personal installment loans irrespective of your credit ratings through our website. You can also get more information about an installment loan through US Bad Credit Loans!