TruGrocer Federal Credit Union Highland St, Boise

Trugrocer is a throwback to how customer service should be. They are local and they know your name when you walk in. I cannot say enough good things about my experience banking with them over the past 20 years. I highly recommend them.

I have always received great customer service! I closed my ICCU account precisely because they acted more like a bank than a credit union. TruGrocer is a real credit union.

TruGrocer FCU is a fantastic financial institution. I found them easy to work with & their customervice is exemplary. Unlike other banks you can reach a real person without going through a series of choices none of which pertains to you. Thank you Trugrocer Federal Credit Union. Gail Shook

Called in at the end of the day for some last minute banking transactions. After 20 minutes on hold I hung up. The Credit Union can do better than this. What happened to customer service.

Not my real name on my profile..but ive been banking at Albertsons fed credit union since 1981. Ny only wish would be if th

Staff legitimately couldn't figure out how to handle my money properly after doing the same thing every month for years, went to ICCU and feel it's much better overall.

Horrible customer service By Tammy! Seriously you don't hang up on a customer rude and unprofessional ugly attitude.

I dealt with Denise Bardwell in the Orlando office for years while I lived in Florida. Now I know Jennifer Finn in the Bedford, TX office and have the same feeling with her that I did with Denise. I feel like I have a friend who is looking out for me but also advising me of my options in a professional manner. I feel I can speak honestly with Jennifer. It feels like having a friend in your local bank instead of a huge impersonal bank. I'm very grateful to have met Jennifer and look forward to many more years enjoying TruGrocer's services!