Triangle Credit Union Temple St, Nashua

Paid to get an account and they took it and denied that I ever tried to open an account with them. Called the mobile support number, and they didn't have an account ID and couldn't find me via SS# either. And then go a letter in th mail saying I was declined. Quick way to steal 50$ They did it to my girlfriend too. I cannot believe in saying this, but TD bank is more customer friendly..

They charge more to use their coin counter than Coinstar. I tried to make an account just to use it for free, but it was so much of a hassle I'd rather just pay the Coinstar fee at this point. First I went there, empty bank, they told me I needed to make an appointment, but I was welcome to use the coin machine, but theres a 13% fee. Coinstar has a 12.5% fee, and 11% in some areas. So I was like, alright.. I'll make an account online, so I paid the $50 and got an email saying someone would be with me "shortly" to complete my request. 3 days later, and I still haven't heard back. I called the bank to talk to someone, and they had no record, no account number, no Social security number, nothing. I had to call my bank, and tell them to cancel the deposit. Even TD Bank is more professional than these guys, and holy s*** that is saying something. The guy I spoke to on the phone had a nice voice though, that was the only mildly pleasurable experience through all this.

If I could put -5 in stars I would. Worst BRANCH ever. They do not return calls in the time measure they should. There is this one lady called ROBIN SAMUELS in the collections department who would make your life HELL. Spoke to the manager nice and calm and the misunderstanding was resolved. In regards to ROBIN SAMUELS she made false accusations and when confronted she simply hanged up the call. Worst customer service ever. They think people are not smart and wont catch on to their irrelevant and inconsiderate intentions.

I spoke with Sarah, the supervisor of the finance department about the car loan. Very rude person, and I will be sure to never do business here. I highly suggest that you take your business to another credit union that values your business.

Not a good company to use.