Goodeed Electronics Main St, Nashua

Hi Jess, We sincerely apologize for your experience with us. We would like to address some of your concerns in our policy when making a purchase to maybe help clarify our policies. We pride ourselves on being very competitive when it comes to pricing all of our preowned products. We can guarantee our prices are at least 20% lower than any other local business selling preowned products and if you ever feel like this isn't true we would be grateful for you or any of our valued customers to bring this to our attention so that we can make the appropriate adjustments. There are times when certain products fall through the cracks of price adjustments as the business of preowned electronics fluctuate on an almost daily basis as new products are constantly entering the market. We find sometimes that some customers compare our pricing to online stores like eBay and Amazon and since we are a small business we cannot compete with the online market, as these companies are able to attain a larger quantity of product at wholesale costs allowing them to sell their items much cheaper. With that being said, we pride ourselves on being a close alternative to these stores by providing a local store front with competitive prices where customers can physically see and immediately purchase the product that they desire, rather than having to deal with an online store where receiving and returning products is a process that can extend over a period of time. We offer a 14 day guarantee on all of our products which we find to be an appropriate amount of time to work out any issues that you may have, however we also offer an extended warranty that covers the item for an additional 60 days. Our 15% restocking fee only applies to customers wishing to get their money back for a return, we ALWAYS offer your full amount paid back in store credit that you can apply to any other item you wish. The 15% restocking fee needed to be added to our policy as we found over the years many customers were simply "renting" our products and returning them when they no longer had use for them, unfortunately this practice initiated the fee to help stop customers from doing this. If you wish, you can email us directly at [email protected] or call our corporate number at 603-888-4898 where you can speak to someone about any questions or concerns so we can help right this wrong for you. We hope you visit us again so that we can provide you with a better experience. -Goodeed Electronics

Thank you

Thank you

Thank you

We really appreciate your business John. Hope to see you soon and thanks for doing your Goodeed!

We are thriving to promote the idea of reusing and recycling while keeping affordable prices. As a small local business it is very difficult to stay alive with big players. We know not everything we sell is in perfect condition but reviews such as yours gives us hope to keep on improving our performance. Thank you for your goodeed

Thanks so much Dawn! Thanks for doing your Goodeed!