Triad Financial Services, Inc. (NMLS #1063) Sutton Park Dr, Jacksonville

When it comes to customer service, the team at Triad Financial Services are amazing. What sets them apart is that the whole team does a great job of working with you and getting loans done. My company works with all of their locations and have been able to establish great working relationships with nearly all of the Team that we interact with. They genuinely make you feel that the business you sent over is appreciated and valued. Shela Holley is my Regional Manager and what I really appreciate about Shela is her willingness to go to bat for our loans and make the internal call to the Team to get a loan done. Triad is our go to lender for chattel loans and we really appreciate this company as a business partner!

Stay away from this company!!! I applied for a motor home loan a couple days ago through this company which was a BIG mistake. Never received any calls from them letting me know the reason I was turned down or to talk to me about my credit.. PLUS they hit my credit score by lowering it 60 points. That was uncalled for... Just stay away from them. They are only out to hurt your credit

Worst company tbh. Took a year to report to credit then put down 11k less than what was already paid to them only put down that made one payment not twelve . If it wasn't for being a new bee probably would've never went with them . Hope that helps people. And for the 5 star reviews if you look them up it seems like they work with this company but not a customer.

Terrible financial company. Tom and his cohorts are sleezy. I pulled out of the financing deal, approval after 2 months of thier unprofessional ism. Triade is a discrace to the financial services industry. Crude, rude, ignorant employees. They are a complete discrace. Stay away from Triade.

Very professional,in this day of just e mails,you actually talk to a real person.They return phone calls and e mails.The first company that the retailer sent me to acted as if they were the only mortgage company in the world.HIGH closing costs. Triad has people that care

I'm not happy with this mortgage company when we bought our mobile home they never explained everything by details they was just worried to just sale also their rate of the loan is too high is 10 %. I tried to refinance and they giving me the run-around they don't answer their phone they don't call back and all they do is you need 2 years of work experience but when they approved it I was only six month in my new job and they prove it now trying to refinance it they telling me I need a 2 years job experience not happy at all with this mortgage company but things will be much different people through your search I was the first by owner now I know what to look for what to search for but with this company do not use them they do not help you all I wanted was a lower rate and refinance it to have the house just under my name .

Should have read reviews before applying for our loan. Caution they will run your credit pre-approve ask for ridiculous amounts of financial paperwork. Then come up with unreasonable criteria’s 7% to a 20% down payment. Small business owners do not even waste your time with this company even when you can prove consistent amount of income for the past 16 years!!!

HORRIBLE customer service!!!! If I could give them negative stars I would the woman we have been having to deal with is named Annette and she works in the Illinois office I believe. Right off the bat the woman was as rude as can be we have already turned in our down payment because the needed it "on time" well our paper work specifically states estimated closing date is feb. 27 well here we are the next day and still no closing papaerwork why can we do what you need on time but you can't have ours on time!?!? we have been living out of boxes because we were ready to be moved in yesterday! And yet when we call to find out what's going on and why we still haven't received our closing papaerwork this rude woman says in a VERY rude tone "there's nothing I can do for you it will be there when it gets there." If you have the option to work with a different mortgage company I would most deffinantly suggest you do! Even if there rates for interest are higher I would rather pay the extra money than to have to deal with these jerks!!!!

My father has been working with these people on his home loan. He can't get anyone on the phone ,let alone return a phone call.

1 year of requesting a call to be pulled. They claimed that we moved in to our house in April. So by the time we moved in in June, we were already 2 months behind on mortgage. 14 months of payments and many calls later, we're still trying to get our house homesteaded. Hoping to refinance next week.