First Florida Financial Sutton Park Dr, Jacksonville

Joel and Autumn were the best part of our home buying experience! We were first time home buyers and they walked us through the entire process and explained every single thing to us. They made sure we understood every document we were sent and answered any questions we had. They never made us feel stupid no matter how silly our questions seemed. They went above and beyond for us and I honestly can’t recommend them enough. The home buying experience is stressful enough as it is but especially for people that have never done it before, but Joel and Autumn handled everything for us and we always knew that they had our best interests in mind. We are forever grateful for them.

Joel and Autumn have been our go-to for mortgages over many years. We have done many transactions with them and a lot of them haven’t been easy. We have never had agents that work as hard as these two do making sure that the mortgage gets closed. I highly recommend using them.

I would like to acknowledge the exceptional service I received from First Florida Financial. I am very thankful for Brandon Sheasley's knowledge in the field and his professional and responsive assistance during the entire mortgage process. He made himself available to me at any time of the day - even calling me within minutes after I sent him a text message as he took into account my variable work schedule. Brandon consistently went above and beyond to ensure all my needs were met and everything was handled thoroughly and efficiently. I will continue to recommend Brandon in the future.

Brandon was recommended by our financial advisor. He had a client who used Brandon and they had good things to say. During our refinance process, Brandon stayed in great communication with us. He called us during his vacation as well as he spoke with us before and after typical office hours due to our work schedules. Before we decided to use Brandon, we were able to talk with him and discuss several different scenarios. He wanted to make sure we felt comfortable moving forward with our situation before taking the next steps. We submitted all of our documents online and didn't need to meet in person. He offered to meet us if we didn't feel comfortable uploading the documents online. Brandon worked hard behind the scenes to make sure our closing actually happened on the date it was supposed to. The day of the closing, the lender told us that we couldn't close that day. Brandon made sure the lender realized they made a mistake with some signatures and we were able to close when we wanted to. We greatly appreciated your time and work you gave us.

These guys (and gals) are the best of the best! I worked in the mortgage industry for years and have seen the good and the bad, and these guys are GREAT! Brandon Sheasley is a true professional who always treats you like you're family. You won't find better rates than right here either! From start to finish, they make the process seem easy-- his loan processor, Debbie, is amazing as well. Brandon has helped my family and me receive at least a handful of loans now! We'll never go anywhere else. Thank you, Brandon and team! You helped make our beach dreams come true!

Very happy and satisfied with the service provided by this lender and her representative Beatriz Robaina. She is very knowledgeable and answered all our questions in a very fast and accurate way. She is honest, and reliable and kept us well informed during the entire process which by the way wasn't very long.I recommend her a 100%.

Michael Tracey and his team are very knowledgeable and helped us with our home. I was in a tough spot and not sure of my options. From the day one he took awesome care through all the process, ensuring we were getting the most optimal deal. Personal attention matters. He is very communicative. I Highly recommend him. Thank you so much for you dedication!

Brandon Sheasley was very helpful throughout our process for shopping for a mortgage. He was able to get us a very good/low rate on our conventional loan, which helped tremendously securing our vacation home! We were even able to close several days early!!! Great experience!

Joel and Autumn Morris are an impeccable team of mortgage professionals, and we can't thank them enough for their diligent hard work in securing our first home. As self-employed and unconventional newbies, we faced a steep learning curve in understanding the jargon and process involved in buying a house. Joel patiently explained every detail and concept along the way, always inviting questions and providing context so that we were able to confidently make this biggest of decisions. He was more than just available and responsive despite our being 3 hours behind in LA; he was proactive in efficiently communicating near daily, when the process warranted it. Autumn is a diplomatic, steadfast negotiator, meticulous in her communication with us as well as the lender. She caught an underwriting error that she parlayed to our great money-saving advantage. Thank you again, Joel and Autumn, for being enjoyable to work with despite an often nerve-wracking task, and for taking such good care of us!

Highly recommend Brandon and First Florida Financial! Going through the process of obtaining a VA loan is not easy, but Brandon made the experience so easy and seamless and put us in our dream home. Can't thank you enough, Brandon!!!!