Transcend Credit Union Bardstown Rd, Louisville

I started the process of refinancing my mortgage approximately 6 weeks ago.Transcend had the best rates so I went with them. Because of covid19 the process was different (I never actually met my processor) but Aliani (Ali) was the person who handled the refi. She was awesome. The process was very easy and painless. Thank all who were involved at Transcend!

Ali Hernandez was so easy and accessible to work with during our refinance. Excellent customer service and ease of process were stellar. Will enjoy our relationship with Transcend!!

I love this bank and what they have done for me in the past. Especially Ali. She is always available for the customers. Anytime I have a question I go straight to her because I know she is going to be helpful. And this from experience. I have a home and car loan with this bank because of her. I followed her from another bank that I had my home and car loan with. Thank you so much for you continuous help Ali.

This was a very smooth process. The application process was great as you can enter details/attachments all online. Matt Holbrook and Aliani Viva Hernandez were very knowledgeable and super accommodating with the timing of our closing. Would recommend these two and Transcend to everyone.

I had the pleasure of working with Shauna Aponte when I refinanced my home and I would like to thank her for all her efforts on my behalf. She was very patient in answering all my questions and made the whole loan process very easy.

Working with Transcend was a great experience. Aliani Hernandez was wonderful to work with. The entire mortgage loan process went both smoothly and quickly. Would definitely recommend their services!

Go Local! Rates are super low. Contact Aliani Viva Hernandez l Retail Mortgage Officer and let her show you how easy it is to refinance your home. I was able to take 7 yrs off my mortgage and lower my rate. Love the credit union.

We use this credit union to refinance our existing home, Ally Hernandez was amazing to work with, she kept us up-to-date throughout the whole process. She’s a very sweet young lady!!! I have already recommended her to a few of my friends, Transcend is very fortunate to have someone like her!!!!! We got the NO closing cost deal.

Transcend Credit Union has been wonderful to deal with. Several years ago we moved our checking & savings to them. We’ve used their services to purchase multiple vehicles and today refinanced our rental property. Great rates!! Great customer service!

We refinanced our Republic Bank mortgage through Transcend CU. The rate we got was amazing. The staff/services were awesome even in the middle of the COVID-19 pandemic!! We highly recommend Transcend.