Timothy Dawe - Mortgage Loan Officer; First American Bank S Randall Rd, Geneva

We used Tim to refinance our home so we could put in a new patio. We had a very short window of time to get the loan closed before the project started. I was worried that we wouldn't close in time and get our check before the project started. Tim made the process very easy and we closed a lot quicker than we expected. He answered all my annoying questions quickly and professionally. He also did a great job at keeping us in the loop on where we were at in the process. I highly recommend Tim for anyone who is looking for a loan.

It all started with me asking my real estate agent to send me information to a reliable bank for a home equity line of credit loan. He sent me a link to First American Bank and the promo they were running! I did some research and ended up sending Tim Dawe an email asking him for some more info. Within 12 hours Tim got back to me by phone! He explained all the options I had and what I needed to do. From start to finish, Tim kept me in the loop of the status of my loan. He also answered any emails I sent, and picked up every time I called! The closing went as smooth as it could with no issues. Thanks Tim for doing what you do! You made this process as simple as possible, and I look forward to sending you some referrals! Stay safe brother.

Tim was very helpful and available at short notice to complete our home equity loan application. The prompt assistance and quick response helped us get the loan processed and approved very easily. Thank you for the excellent service and professional support.

Tim was a wonderful person, he even came out to the house to sign the final papers. He answered all my questions and I really appreciated him returning all my phone calls in a timely manner. It was a great experience, there should be more people like him!

Tim provided excellent customer service and clear communication throughout the re-financing process. That, combined with First American’s easy to use electronic application and documentation procedures, produced a closing in just 21 days.

Tim helped me purchase a new home and was excellent! He is knowledgeable and incredibly helpful when it comes to any questions you have during this process. This is actually my second time using Tim once before on a refi on another house. Repeat business says a lot about someone and the quality of service you receive. I have and will recommend him in the future to anyone looking to get a loan for a house or in need of refinancing.

Tim, and the rest of his lending team, were extremely helpful with my mortgage refinance! Tim was very knowledgeable, responsive, and courteous! He offered me a great interest rate and service before I was even a First American Bank customer. I look forward to doing business with First American Bank and I love their radio commercials, too!

Tim kept me updated on the progress of the HELOC. Tim answered emails quickly and after hours. The process was quick and easy.

Tim was amazing! Extremely helpful and available for all my questions. I would definitely recommend and use again.

Tim is very personable and easy to work with. He was always available and got back to us quickly during our refinancing process. We would highly recommend him.